Assistant Director of Housekeeping at Auberge Collection

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

13 Aug, 26

Salary

0.0

Posted On

15 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housekeeping Management, Luxury Hotel Operations, Pre-opening Experience, Team Leadership, Quality Assurance, Staff Recruitment, Inventory Management, Health and Safety Compliance, Budget Management, Operational Excellence, VIP Guest Relations, Training and Development

Industry

Hospitality

Description

Company Description Since 1756, Cambridge House has been the home where the Great and the Glorious gather. The storied Mayfair townhouse reawakens in 2026. The centuries old landmark, which has welcomed tastemakers and world shapers throughout its rich history, will be the capital’s most magnetic and vibrant gathering place and experience-driven luxury hotel. The imaginative renewal of this historic property at 94 Piccadilly will capture the spirit of London like no other, providing a captivating new Mayfair destination for Londoners and international visitors alike. Set in the historic building which formerly housed the iconic In and Out military club, the 18th Century Georgian mansion and Grade 1-listed Palladian-style townhouse will be brilliantly reimagined as a 102-room hotel. Preserving its rich heritage while offering a harmonious blend of luxuriously private and vibrant social spaces replete with unique dining destinations and Auberge spa. It will also be home to an exclusive members club set to define the new pulse of modern London life. For more information: auberge.com/cambridgehouse/ Follow Cambridge House, Auberge Collection on Instagram and Facebook @CambridgeHouseAuberge Job Description As Assistant Director of Housekeeping at Cambridge House, your meticulous eye for detail, thoughtful leadership, and refined operational expertise will flourish as you work alongside the Director of Housekeeping to shape the seamless organisation and performance of the department. You will play a pivotal role in the pre-opening journey, helping to craft detailed procedures, training programmes, and impeccable service standards, while ensuring the House opens to the highest level of presentation and cleanliness. As an engaged and inspiring leader, you will nurture and motivate the team to deliver an effortlessly elegant, consistent, and truly memorable experience throughout. Key Responsibilities: Support the Director of Housekeeping in the overall management of the department, ensuring operational excellence across guest rooms, public areas and back of house spaces. Play an integral role in the pre-opening journey, contributing to recruitment, onboarding, creating training initiatives, and the implementation of impeccable housekeeping standards. Oversee the daily rhythm of housekeeping operations, ensuring guest rooms and public spaces consistently embody the elegant, refined, and residential charm of Cambridge House. Coordinate VIP arrivals and special requests to create bespoke guest experiences aligned with our values. Assist the Director of Housekeeping with recruitment, onboarding, continuous luxury service training, and performance reviews for the housekeeping team. Assist in monitoring quality, productivity, and staffing levels, ensuring efficient and intuitive scheduling that aligns seamlessly with the evolving needs of the business. Conduct meticulous inspections of guest rooms and public spaces, addressing any issues promptly with care, precision, and a consistently discerning eye for excellence. Work closely with the Rooms and Engineering teams to ensure clear and proactive communication regarding room status, maintenance requirements, guest requests and preferences, and the presentation of back of house spaces. Support the management of inventory and stock control, encouraging mindful and efficient use of resources while maintaining exceptional standards throughout. Uphold the highest standards of health, safety, and hygiene at all times, ensuring a secure, pristine, and beautifully maintained environment for guests and colleagues alike. Act as a confident departmental leader in the absence of the Director of Housekeeping, providing calm guidance, decisive direction, and unwavering operational support. Qualifications Proven experience in a senior housekeeping leadership role within a luxury hotel environment. Strong organisational and operational management skills with exceptional attention to detail and excellent communication skills. A calm, professional leadership style with the ability to motivate and support their team. A strong understanding of quality assurance, health and safety, and housekeeping best practices. Commercial awareness, with experience managing labour cost, stock and budgets. Flexibility to support a new hotel opening, including varied shifts where required. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge Job Type: Management

Responsibilities

Support the Director of Housekeeping in managing daily operations across guest rooms and public areas to ensure luxury standards. Play a key role in the hotel's pre-opening phase by developing procedures, training programs, and recruitment initiatives.