Assistant Director of Housekeeping at Engage Employment Solutions

Jackson, Wyoming, United States -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

0.0

Posted On

25 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housekeeping Management, Budget Control, Purchasing, Staff Supervision, Training Program Development, Guest Service Standards, Inventory Management, Communication, Quality Control, Safety Procedures, Interpersonal Skills, Information Technology Systems, Problem Solving, Performance Evaluation, Compliance Enforcement

Industry

Description

Description ABOUT US Crystal Creek Hospitality is a collection of independently spirited and branded hotels focused on remarkable hospitality™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire. No heroes, no egos–just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors. OUR VALUES We Engage and We Listen We Care and We Own We Provide and We Ensure We Appreciate and We have Fun JOB OVERVIEW The Assistant Housekeeping Manager will assist the Director of Housekeeping with all Housekeeping related items to move this established hotel to the next level. This individual will be based at Mountain Modern in Jackson, WY and is responsible for the safe and efficient organization and operation of the Housekeeping departments of Mountain Modern Jackson Hole. To manage and oversee the department in accordance with standards and guidelines established by Crystal Creek Hospitality. This candidate will possess the necessary experience to work closely with the property’s teams to continue to strengthen the brand, grow community awareness, and execute high standards. REPORTS TO Director of Housekeeping ESSENTIAL JOB FUNCTIONS 1. Monitors the daily operation of the housekeeping departments 2. Assesses priorities and address accordingly. 3. Enforces company and departmental policies and procedures. 4. Assist in managing and controlling purchasing to ensure department is within budget. 5. Overseeing an established deep cleaning schedule. 6. Enforces Mountain Modern Jackson Hole and Crystal Creek Hospitality standards, policies and procedures with staff. 7. Directs and evaluates performance of staff through follow up and training. 8. Assist in hiring and supervising housekeeping teams. 9. Develops training programs to ensure effective results. 10. Establishes and ensures compliance with guest service standards. 11. Utilizes inventories to provide high quality housekeeping of the units. 12. Initiates and maintains effective communication within department, and between all other departments and associates at both properties. 13. Ensures grooming and conduct standards for all associates are enforced. 14. Provides feedback to management on specific needs. 15. Develops and maintains effective payable, payroll, work order and other paperwork systems. 16. Provides quality control and care of supplies and equipment. 17. Attends weekly departmental meeting as necessary. 18. Is aligned with the culture, values, goals and human resource programs of Mountain Modern Jackson Hole and Crystal Hospitality. 19. Maintains a professional appearance and attitude at all times. 20. Watch for safety hazards and report them immediately to the Director of Housekeeping or General Manager. 21. Develop and share documentation resources including but not limited to: Inspection record, QA Audits, training, and standards. 22. Notify the Director of Housekeeping regarding any shortfalls in standards, assist in corrective measures, and follow up to ensure successful completion. 23. Give full support and assistance to each Housekeeping Supervisor to maintain the highest standards and efficient Housekeeping operation. 24. Ensure that corporate specifications (i.e. minimum standards) of guest rooms and public areas are maintained, research new industries trends and innovative products and suggest implementation. 25. Participate in all projects, renovation and programs to ensure that all factors of Housekeeping operations are considered with high standards. Requirements 1. Be ready and willing to complete the job as necessary. 2. Be an example to all employees. 3. Educate all staff on health and safety procedures and policies. 4. Has thorough knowledge and understanding of Housekeeping Management. 5. Proven track record working with information technology systems. 6. Working knowledge of equipment and procedures involved in housekeeping 7. Must possess excellent interpersonal and communication skills written and verbal. Will be interfacing with guests and owners to provide efficient and effective results as related repairs and maintenance. 8. Maintains a close working relationship with team members and department heads from all areas of hotel operations. 9. One must be flexible to work long hours to ensure the smooth operation of the Housekeeping department. 10. This position requires the ability to communicate and make sound judgment calls when evaluating problems and situations in order to expedite the resolution. Additionally, it is necessary to take a proactive role and manage by example. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands & work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle or feel, reach with hands and arms; talk or hear; and taste or smell. The employee frequently is required to walk and climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their direct report. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Responsibilities

The Assistant Housekeeping Manager assists the Director of Housekeeping in overseeing the safe and efficient organization and operation of the Housekeeping departments at Mountain Modern Jackson Hole, ensuring adherence to established standards. Key duties include monitoring daily operations, enforcing policies, managing purchasing, overseeing deep cleaning schedules, and directing staff performance through training and evaluation.