Authority Brands Inc. headquartered in Columbia, MD is a leading provider of home services, building brands that support the success of our franchisees, as well as bettering the lives of the homeowners we serve and the people we employ.
The Assistant Director of Operations of Service Expansion plays a pivotal role in overseeing and enhancing the efficiency and effectiveness of our company’s operations. This role works closely with the Director of Operations, and is responsible for managing various facets of our operational processes, driving continuous improvement, and ensuring the highest standards of quality and productivity. A key part of this role will be to deliver on the successful roll out of additional services including but not limited to – pest control, termite control and other wildlife services.

QUALIFICATIONS:

• Proficiency in data analysis and familiarity with relevant software and tools.
• An F1 Applicator License and an F3 Commercial Certification are required.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent analytical and project management abilities.
• Outstanding communication and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Knowledge of industry best practices and regulatory requirements.
  We believe our greatest assets are our employees, we offer competitive salaries and a full benefits package to include, PTO, paid holidays, 401(k) and more.
  Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions however we do not sponsor Visa’s at this time.
  Authority Brands Inc. is an Equal Opportunity Employe

• Collaborate with the Director of Operations to develop and implement operational strategies to achieve company goals.
• Oversee day-to-day operations and provide leadership and support to department heads and operational teams.
• Identify and implement process improvements, workflow enhancements, and cost-saving initiatives.
• Ensure compliance with industry standards, safety regulations, and quality control measures.
• Analyze and report on key performance indicators (KPIs) to drive data-driven decision-making.
• Manage and allocate resources efficiently to optimize operations.
• Foster a culture of teamwork, innovation, and accountability within the operations department.
• Address issues and challenges that arise within operations, finding solutions and mitigating risks.
• Assist with budgeting, forecasting, and financial planning.