QUALIFICATIONS:

• Prior hotel front office experience required.
• Prior leadership experience.
• Minimum of 4 years’ experience working in a fast-paced environment.
• Strong communication and leadership skills.
  Qualifications

QUALIFICATIONS:

• Prior hotel front office experience required.
• Prior leadership experience.
• Minimum of 4 years’ experience working in a fast-paced environment.
• Strong communication and leadership skills.

DUTIES INCLUDE:

• Responsible for short and long term planning and the management of the Rooms Operations
• Assist with the oversight of the Food & Beverage division
• Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
• Direct and oversee development of employees
• Hire, train, empower, coach and counsel, performance and salary reviews
• Cover and support in Front Office and Housekeeping Operations as needed
• Drive Hotel Metrics and Financial targets
• Oversee and support the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage/rooms operations
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and associate satisfaction
• Maintaining Hyatt standards of service and ensure their implementation
• Maintain communications with Corporate Staff
• Coach and counsel employees to reflect Hyatt service standards and procedures
  The salary range for this position is $76,700 - $115,300
  Hyatt is an Equal Employment Opportunity Employer for individuals with Disabilities and Veterans.

DUTIES INCLUDE:

• Responsible for short and long term planning and the management of the Rooms Operations
• Assist with the oversight of the Food & Beverage division
• Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
• Direct and oversee development of employees
• Hire, train, empower, coach and counsel, performance and salary reviews
• Cover and support in Front Office and Housekeeping Operations as needed
• Drive Hotel Metrics and Financial targets
• Oversee and support the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage/rooms operations
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and associate satisfaction
• Maintaining Hyatt standards of service and ensure their implementation
• Maintain communications with Corporate Staff
• Coach and counsel employees to reflect Hyatt service standards and procedures
  The salary range for this position is $76,700 - $115,300
  Hyatt is an Equal Employment Opportunity Employer for individuals with Disabilities and Veterans.