* We do not sponsor Fee Appraisal Licenses *
Date: July 2025
Division: Residential Appraisal
Job Order No: 2025145300
Closing Date: Open until filled
Job Title: Assistant Director of Residential Appraisal
Salary: Dependent on Qualifications

POSITION SUMMARY

Under the general direction and supervision of the Residential Appraisal Director, directs, manages, supervises, and coordinates the activities and operations of the Residential Appraisal Division. Assists in developing objectives and oversees programs and strategies for continuous improvements in the division, including budgetary, technology, customer service, staff development, and operations. Participates in developing and implementing support programs, processes, policies and procedures to achieve objectives. Responsible for managing Residential managers, team leads, and support staff.

MINIMUM EDUCATION AND/OR EXPERIENCE

· Bachelor’s degree preferred, preferably in Real Estate, Appraisal, Statistics, or other related discipline. Work experience in a related field may be substituted for a college degree.
· Experience in sales, leasing, property management, building or development a plus. A designation from other professional appraisal organizations will be considered, e.g. TACLB, IAAO.
· A minimum of five (5) years of experience in real estate fee or mass appraising required.
· RPA or the ability to earn RPA within 5 years.

KNOWLEDGE, SKILLS, AND ABILITIES

· Extensive knowledge in mathematics, grammar, and basic clerical skills (40 wpm, 10-key by touch)
· Knowledge of Microsoft Office, proficient in Word, Outlook, and Excel
· Ability to communicate effectively orally and in writing.
· Ability to assess information, ask questions, make decisions, manage time effectively, and execute assignments.

PHYSICAL REQUIREMENTS

Must be able to sit or stand for extended periods, drive a vehicle, bending, kneeling, reaching and twisting the upper body. Must use hands for data entry much of the workday. Must be able to hear and speak both in person and by phone. Must be able to see and read fine print and lift 40 pounds. This position is subject to stress caused by a changing public environment, organizational diversity, heavy workload, and mandatory deadlines. Moderate stress levels are consistent with occasional significant stress.

ESSENTIAL DUTIES

· Execute the policies, procedures, and strategic directives established by the Director of Residential Appraisal to ensure consistent implementation across the division.
· Implement the reappraisal and action plans of the Residential Director, ensuring department-wide goals and deadlines are met or exceeded for model calibration, property valuation, notice delivery, and appraisal roll certification.
· Translate strategic goals into actionable work plans and coordinate with managers and team leads to ensure timely, high-quality execution of appraisal tasks.
· Supervise the application of accepted appraisal methods for valuing residential property in Travis County and oversee completion of mission-critical activities.
· Oversee staff performance across all levels of the division, including implementing training, setting performance standards, conducting quality control reviews, and managing the performance improvement program.
· Develop and deliver department-wide training on appraisal methods, procedures, and operational best practices.
· Direct the valuation of high-rise and mid-rise condominiums, as well as properties under affordable housing programs.
· Lead the annual consolidation of market analysis across neighborhoods to support valuation accuracy.
· Represent the District in communications with property owners, tax professionals, attorneys, the general public, and on occasion, the media.
· Assist with the preparation and submission of PTAD’s Methods and Assistance Program (MAPS) review and Property Value Study (PVS) documentation.
· Ensure compliance with records management protocols, including confidentiality and the Texas Public Information Act.
· Maintain a high level of independence, professionalism, and self-motivation in all assigned duties.

REQUIREMENTS/ADDITIONAL RESPONSIBILITIES

· Must be a Registered Professional Appraiser (RPA) or be able to pursue and obtain within 5 years.
· Must be authorized to work in the US, have reliable transportation, a valid Texas Driver’s License, and proof of Texas liability insurance.
· Continuing education — Stay current on appraisal, assessment and technology issues and apply new knowledge in the work environment.