Assistant Director, Operations at Jordan Valley Community Health Center

Springfield, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

0.0

Posted On

04 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational management, Strategic planning, Performance monitoring, KPI analysis, Staffing models, Resource allocation, Regulatory compliance, Budget management, Process improvement, Leadership coaching, Workflow optimization, Healthcare administration, Accreditation standards, Cross-functional collaboration, Patient experience

Industry

Hospitals and Health Care

Description

Description About Jordan Valley Health: Jordan Valley Health (JVH) is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. We provide comprehensive healthcare services including primary medical, dental, vision, and behavioral health. Our mission is simple: Improve our community’s health through access and relationships. By working collaboratively with partners and continually innovating, JVH strives to be a leader in providing essential healthcare for the underserved, ensuring everyone in our community has access to quality healthcare. Job Summary: The Assistant Director of Operations supports the strategic and day-to-day operational management of assigned service lines and clinic functions. This role partners with executive leadership to drive performance, optimize workflows, and ensure alignment between operational execution, patient care needs, and financial performance. The Assistant Director plays a key role in implementing organizational initiatives, supporting clinic leadership, and ensuring compliance with regulatory and accreditation standards while promoting a culture of accountability, collaboration, and continuous improvement. Key Responsibilities: Provides operational oversight and support across assigned clinics and service lines to ensure alignment with organizational goals and performance expectations Partners with Executive VPs, VPs, and Director-level leadership to implement strategic initiatives and operational improvements Monitors key performance indicators (KPIs) including productivity, schedule utilization, patient access, and clinic efficiency; identifies trends and drives improvement strategies Supports development and execution of staffing models, scheduling optimization, and resource allocation across clinics Ensures compliance with regulatory requirements, accreditation standards (AAAHC), and organizational policies and procedures Assists in budget monitoring, expense management, and operational financial performance Leads and participates in cross-functional projects to improve workflows, patient experience, and care delivery outcomes Coaches and supports clinic leadership to drive accountability, engagement, and performance improvement Promotes effective communication and collaboration across departments to support high-quality patient care Supports implementation of organizational initiatives including process improvement, technology adoption, and performance optimization Demonstrates commitment to organizational mission, values, and a culture of continuous improvement Performs all other duties as assigned Benefits Overview: Medical and Prescription Drug Coverage: Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcare's Choice Plus network, covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc. Health Savings Account (HSA): Available for employees in the High Deductible Plan with employer contributions and tax advantages. Flexible Spending Account (FSA): Options for both healthcare and dependent care FSAs, allowing pre-tax contributions for qualified expenses. Dental and Vision Coverage: Dental insurance through Cigna’s DPPO network and vision coverage through EyeMed’s Insight network. Retirement Plan: Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment. Life and Disability Insurance: Basic Life and AD&D insurance provided at no cost, with the option to purchase additional coverage. Long-term and short-term disability insurance are also available. Employee Assistance Program (EAP): Free confidential support for personal and professional challenges, including counseling and crisis intervention. Additional Voluntary Benefits: Options for critical illness, accident, hospital care, and pet insurance through MetLife. Pay on Demand Available Holidays: Nine paid holidays per year. Health Requirements: All employees are required to provide proof of vaccination for Flu, Hepatitis B and Tuberculosis (TB) as part of our commitment to maintaining a safe and healthy workplace. Application Process: Interested applicants should submit a resume and cover letter through the JVH career portal at Careers & Education - Jordan Valley. Applications will be accepted on a rolling basis until the position is filled. Jordan Valley Health is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Requirements Qualifications: Degree in related field. Experience in a leadership role.

Responsibilities

The Assistant Director of Operations oversees daily clinic functions and service lines to ensure alignment with organizational goals and financial performance. They partner with executive leadership to implement strategic initiatives, optimize workflows, and maintain regulatory compliance.