ASSISTANT DISPATCHER at Sims Crane and Equipment

Hialeah Gardens, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Sep, 26

Salary

0.0

Posted On

24 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Customer Service, Verbal Communication, Written Communication, Microsoft Office Suite, Scheduling, Administrative Support, Record Keeping, Logistics Coordination, Time Management

Industry

Construction

Description

Job Summary The Assistant Dispatcher is responsible for providing administrative support to the dispatching team by scheduling equipment, personnel, and managing necessary paperwork. This role ensures that all assignments are coordinated efficiently, helping to maximize revenue while minimizing costs, risks, and liabilities. The Assistant Dispatcher will also support various departments and help maintain smooth daily office operations. Key Responsibilities * Administrative Support: Assist in the scheduling and coordination of equipment, personnel, and job paperwork to meet operational needs.  * Cross-Departmental Support: Provide assistance to various departments, including Human Resources, Fleet Operations, Accounts Payable, Safety & Risk, and Sales, responding to corporate requests in a timely manner.  * Record Keeping & Documentation: Help maintain accurate and up-to-date dispatch schedules, ensuring job tickets and employee schedules are correctly logged and completed.  * Communication: Act as the main point of contact between field personnel and management, ensuring all team members have the information they need to complete their tasks effectively.  * Customer Service: Assist with customer interactions, ensuring their needs are met in a professional and timely manner. Work to resolve any scheduling or service issues that may arise.  * Job Verification: Support the verification process for each job, ensuring that all necessary credentials, insurance details, and customer information are collected and reviewed.  * Office Support: Handle various office tasks, including answering phones, ordering office supplies, maintaining records, and preparing materials for dispatch.  * Work Orders & Maintenance: Assist in coordinating repairs and maintenance, helping to open and track work orders as needed.  * Scheduling: Update and manage schedules based on urgency, availability, and job requirements. Help ensure there are no scheduling conflicts and that all employees are properly assigned. Qualifications Skills: * Strong organizational skills, with attention to detail.  * Excellent customer service skills and the ability to handle multiple tasks simultaneously,  * Strong verbal and written communication skills.  * Proficient in the use of office software (e.g., Microsoft Office Suite).  * Ability to learn and adapt to new software and technology platforms.  * Position requires the ability to respond to urgent scheduling requests and communicate promptly with team member. Education & Experience: * Previous office administrative experience or exposure to logistics is preferred, but not required.  * Valid Florida Driver’s License.  * High School Diploma or equivalent * Must be legally authorized to work in the United States.  * Ability to speak, read, and understand English.  Working Conditions * Sims Crane & Equipment maintains a firm commitment to providing a safe and healthy work environment for its employees and quality services to its clients. Sims Crane & Equipment is a drug-free workplace. Must be able to pass a post-offer / pre-placement drug screen. Must also submit to a post-offer / pre-employment background report.  * Work is performed in a standard office environment with prolonged periods of sitting at a desk and working on a computer. Subject to standing, walking, bending, reaching, stooping, and lifting objects up to 25 pounds at times.   Disclaimer: An employee must be able to perform the essential functions of the job, with or without reasonable accommodation.   Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Sims Crane & Equipment is proud to be an Equal Opportunity Employer/Drug and Alcohol-Free Workplace. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity and age.

Responsibilities

The Assistant Dispatcher provides administrative support by scheduling equipment and personnel while managing necessary job paperwork. They act as a primary liaison between field personnel and management to ensure efficient daily office and operational flow.