À PROPOS DE NOUS :

POINT3 est une école de langues dynamique et un centre officiel d’examens, engagés à offrir un enseignement de qualité et des services de certification linguistique. Nous favorisons un environnement où chaque apprenant, quel que soit son parcours, se sent valorisé, soutenu et encouragé à progresser.

ABOUT US:

POINT3 is a dynamic language school and official exam testing center dedicated to providing high-quality language instruction and certification services. Our team is passionate about supporting learners from diverse backgrounds and creating a welcoming, professional environment for students and exam candidates alike.

POSITION OVERVIEW:

We are seeking a detail-oriented, bilingual (English/French) Administrative Assistant to join our team. The ideal candidate will bring excellent organizational skills, strong interpersonal abilities, and a commitment to delivering friendly, customer-focused service. This role is essential in ensuring the smooth day-to-day operations of the school and test center.

REQUIRED QUALIFICATIONS:

• Fluent in English and French (spoken and written)
• Proven experience in an administrative or customer service role
• Demonstrated ability to provide exceptionally friendly and professional customer service
• Strong organizational skills and attention to detail
• Comfortable working in a fast-paced, multicultural environment
• Proficiency in Microsoft Office Suite and general computer literacy
• College diploma or equivalent (BA is an asset)

PREFERRED QUALIFICATIONS:

• Previous experience in an educational setting or exam center
• Familiarity with exam scheduling platforms or student information systems
• Ability to manage multiple tasks and prioritize effectively

• Serve as the first point of contact for students, clients, and exam candidates — in person, by phone, and via email — providing warm, helpful, and professional assistance in both English and French
• Handle student registrations, exam bookings, and appointment scheduling
• Maintain and organize records, documents, and digital files with accuracy and confidentiality
• Manage incoming and outgoing communications, including responding to inquiries and following up on requests
• Assist with exam day logistics, including candidate check-in, material preparation, and compliance with testing protocols
• Support the teaching and administrative staff with general office duties, including photocopying, data entry, and supply management
• Ensure the reception and common areas are tidy and welcoming at all times
• Contribute to a positive and inclusive environment for clients and coworkers alike