Job Ref: ALE1480
Branch: Great Fosters Hotel
Location: Great Fosters Hotel, Egham
Salary/Benefits: £29,000 per annum + monthly service charge payment
Contract type: Permanent
Hours: Full Time
Shift pattern: Early shift starting at 6.30am, late shift finishing at 12pm
Hours per week: 40
Posted date: 15/03/2025
Closing date: 17/04/2025

REQUIREMENTS.

• Smart appearance
• Excellent communication skills with a passion for guest service
• Technical food and beverage knowledge to offer the required service and ability to develop the rest of the team.
• Supervisory experience within a top-quality food service hotel/restaurant required (2 Rosette standard)
• Ability to manage and motivate a team of waiters/esses bar staff to ensure excellence.
• Must have your own transport due to semi - rural location.

Assisting our Estate Grill Manager to deliver outstanding levels of food and beverage service across.

• Estate Grill Restaurant (40 covers)
• Garden Room (private dining for 18 covers)
• Cocktail Bar serving morning coffee, light lunches and pre and after dinner drinks.
• Afternoon tea service (30-50 covers on a Saturday and Sunday with additional table outside rising to 60-70 over the summer months)

You will be responsible for supporting the Manager in the managing of a full time team of 8-10 to deliver outstanding standards of service. We are seeking someone with passion for food, wine and service who will inspire and drive standards to even higher heights. Someone who possesses excellent team management and organisation skills to get the best out of the team.
The restaurant is open to residents and non-residents so caters for a wide range of discerning clients with many regular patrons. Service for guests covers breakfast, lunch, and dinner 7 days per week so candidates must be available for flexible shift patterns across 5 days including weekends. 40 hours per week.

Main Duties Include.

• Ensuring the restaurant/bar is prepared for service.
• Meeting and greeting guests.
• Taking guest orders
• Effective rostering of employees
• Coaching employees to develop their skills and ensure service standards are met.
• Serving food and beverage including alcoholic beverages and wines
• Completing satisfaction checks and action all feedback.
• Resolving any service issues
• Presenting bills to guests and taking payment
• Ensuring the restaurant/bar is reset at the end of the shift ready for the next service.
• Ensuring work area is clean and tidy before closing.

Great Fosters Hotel, the most recent addition to Alexander Hotels a collection group of luxury hotels of distinction just outside London.
A Grade 1 listed building in 50 acres of stunning gardens and parkland in Egham, Surrey.
5 AA Stars, 56 bedrooms spread across the Hotel and adjoining Cloisters and Coach House. A room or suite to meet every expectation. For dining the Award-Winning Tudor Pass with 1 Michelin Star and 4 Rosettes, as well as the 2 AA rosette Estate Grill which offers a delicious range of dining choices.
The Hotel has small intimate rooms for special events and private dining to our impressive 14th Century Tithe Barn, Orangery and Conservatory which comfortably hold events up to 180 covers.
As well as regular conference and corporate events we host weddings offering the Civil Ceremony to the Wedding Meal and evening celebrations.
In addition, the Utopia Retreat facilities offer that extra opportunity for guests to pamper themselves. And during the summer months our art-deco heated outdoor pool and hot tub are available for guests to enjoy, along with stunning terraces and patios for al fresco dining