Assistant Events Manager at Minor International

, South Huvadhu Atoll, Maldives -

Full Time

Start Date

Immediate

Expiry Date

25 Jan, 26

Salary

0.0

Posted On

27 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Management, Guest Satisfaction, Team Leadership, Training Development, Market Trends, Sales, Client Communication, Billing Processes, Hospitality Management, Operational Support, Procurement, Event Packages, Post-Event Follow-Up, Service Quality, Motivation, Innovation

Industry

Hospitality

Description

Company Description Minor Hotels is an international hotel owner, operator, and investor with a portfolio of more than 536 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travelers, serving new passions as well as personal needs. Through our Anantara, Avani, Oaks, Elewana, Tivoli, NH Hotel Group, Four Seasons, St. Regis, Marriott, and Minor International properties, across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Avani Hotels & Resorts is a vibrant upscale brand offering relaxed comfort and contemporary style. Avani was launched in response to an increasingly influential group of discerning travelers who appreciate stylish design and excellent service, but also demand great value. Avani hotels are designed for the way we travel now. And we think it’s all about balance. Balance between coolness and kindness, between design and function, and between service and privacy. Avani+ is an uplifted extension of the Avani brand with Avani+ Fares being one of few within the brand and is the first such branded resort in the Maldives The resort will have 200 keys and multiple F&B outlets as well as Spa, Recreation Diving and Water Sports Facilities Avani teams pride themselves as Open-minded, Upbeat and Genuine. Job Description KEY DUTIES AND RESPONSIBILITIES Provide leadership and operational support in managing all Events activities within the hotel. Interact professionally with guests, suppliers, and business partners to ensure the highest levels of guest satisfaction and maximize hotel revenue. Supervise, guide, and motivate team members to deliver service in accordance with Minor Hotels’ standards of excellence. In collaboration with the Training Manager, identify departmental training needs and assist in the design and delivery of relevant training programs. Support the development of Departmental Trainers to continuously enhance service quality and team performance. Monitor market trends and competitor offerings to ensure the hotel’s banquet and event services remain innovative, competitive, and of high value. Coordinate with the Purchasing Department for all specific procurement needs related to Events operations. Act as a sales ambassador for the hotel by generating business leads, following up on referrals, and maximizing event bookings. Work closely with the Sales team to manage site inspections and accommodate walk-in client inquiries effectively. Assist in creating and implementing attractive event packages to promote the hotel’s offerings. Ensure the consistent use of the hotel’s established filing and trace systems for all events and client communications. Respond promptly to all client messages and inquiries, ensuring replies are made within four hours. Ensure the Event Management Team utilizes standardized communication templates for inquiries, confirmations, thank-you letters, cancellations, and rebookings. Maintain comprehensive knowledge of all details including: Capacities and setup styles Space availability and rental charges Menu selections and pricing Policies on guarantees, cancellations, and payments Corkage fees, floral and entertainment pricing, and shipping/receiving procedures Conduct post-event follow-ups with clients to ensure satisfaction and encourage repeat business. Oversee billing and payment processes in compliance with the hotel’s accounting standards and procedures. Qualifications Bachelor’s degree (or equivalent) in Hospitality Management, Events Management, Business Administration, or a related field. Alternatively a Diploma or professional certificate in Events / Hospitality with several years of relevant experience. Good command of English (both written and spoken) – necessary in international resort settings. Additional language(s) would be a strong plus. Additional Information We are Upbeat - We are Open-Minded - We are Genuine

Responsibilities

The Assistant Events Manager provides leadership and operational support for all events activities within the hotel, ensuring high levels of guest satisfaction and maximizing revenue. This role involves supervising team members, coordinating with various departments, and acting as a sales ambassador for the hotel.