ASSISTANT EXECUTIVE DIRECTOR / ASSISTANT GENERAL MANAGER - LUXURY HOSPITALITY

Salary Range: $115k-$130k
Ellore Senior Living is Oakmont Management Group’s newest ultra luxurious community in Santa Clara. Ellore boasts sweeping views across the valley through its expansive, elegant windows. The gorgeous concrete and glass senior living tower features 200 apartment homes, dedicated to the needs of the local growing senior population. Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence. We deliver meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture and living these values: Authenticity * Teamwork * Compassion * Commitment * Resilience.
As the Assistant Executive Director, you will play a critical role in supporting the day-to-day operations of our community, ensuring the delivery of high-quality services and resident satisfaction.

Qualifications:

• College course or other education in business administration and/or management preferred.
• Prefer one (1) year of experience supervising and managing employees.
• Prefer two (2) years of experience in hospitality.
• Flexibility in work schedule as evidenced by working holidays, evenings, weekends, and additional shifts when necessary to ensure adequate coverage within the department.
• Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
• For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines

• Assist the Executive Director in overseeing the overall operations of the community, including resident care, financial management, and regulatory compliance.
• Act as the Executive Director in their absence.
• Partner with department heads to ensure efficient and effective delivery of services across all areas, including dining, housekeeping, maintenance, and health services.
• Monitor and address operational challenges, implementing solutions to enhance efficiency and resident satisfaction.
• Cultivate strong relationships with residents and their families, addressing concerns promptly and professionally.
• Support recruitment, training, and performance management for staff to maintain a high-performing, resident-focused team.
• Monitor budgets, track expenditures, and identify opportunities for cost savings without compromising quality.
• Assist in preparing for and participating in audits, inspections, and quality reviews.
• Contribute to the development and execution of strategic initiatives to enhance community growth, services, and reputation.

Qualifications:

• College course or other education in business administration and/or management preferred.
• Prefer one (1) year of experience supervising and managing employees.
• Prefer two (2) years of experience in hospitality.
• Flexibility in work schedule as evidenced by working holidays, evenings, weekends, and additional shifts when necessary to ensure adequate coverage within the department.
• Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
• For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines.