Assistant Executive Lounge Manager at Accor

Bangkok, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

0.0

Posted On

07 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team leadership, Customer service, Upselling, Operational management, Financial accountability, Menu knowledge, Conflict resolution, Staff scheduling, Hospitality management, Banquet service, Communication skills, Attention to detail

Industry

Hospitality

Description

Company Description Mövenpick Hotel Sukhumvit 15 Bangkok Escape to Mövenpick Sukhumvit 15 Bangkok, a serene retreat in the Central Business District, just 40 minutes from DMK or BKK Airport. Surrounded by lush gardens and waterfalls, our stylish rooms offer tranquility while keeping you close to BTS Asok, MRT Sukhumvit, shopping, and entertainment. Savor diverse cuisines at Lelawadee, then relax with skyline views at our rooftop pool and bar. Enjoy modern amenities, Wi-Fi, and a free tuk-tuk shuttle, offering the perfect blend of relaxation and convenience. This hotel is Green Globe certified, demonstrating our commitment to sustainable tourism, environmental responsibility, and community engagement. We implement eco-friendly practices, including energy and water conservation, waste reduction, and supporting local communities to ensure a greener future for travel Job Description Job Description To be a visual presence in the Club Lounge. To run the shift and allocate daily roles to team members Represent the Club Lounge in any meeting To ensure that all opening service and closing procedures are carried out during the shift and all company documentation is completed. To maintain the cleanliness of all areas to the detailed standards To maintain operational stock levels and order as required Communicate correctly and professionally with all colleagues. Always remain guest focused and ensure the rest of the team do so. To be precise with taking and executing orders from guests. To handle any issue/complaints appropriately and inform Manager of the issue and any action taken. Take all opportunities to up-sell and create sales daily with all colleagues on duty. Be aware of the daily and upcoming business for the department and the resort as a whole. To be accountable for all monies and financial payments while on shift. To be familiar with the menu, breakfast, evening, wine list & bar menu. Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues. Qualifications Proven experience in an Assistant Manager role, ideally within a luxury or high‑volume environment. Qualification in Hospitality Management/Food & Beverage preferred Additional certification(s) in Food & Beverage will be an advantage Experienced in all aspects of restaurant and banquet service. Minimum 2 years of relevant experience in a similar capacity with proven records in delivering results Excellent reading, writing and oral proficiency in English language Additional Information WHY WORK FOR ACCOR •Employee benefit card offering discounted rates at Accor hotels worldwide. •Develop your talent through Accor’s learning programs. •Opportunity to grow within your property and across the world! •Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities. Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Assistant Executive Lounge Manager is responsible for overseeing daily Club Lounge operations, managing team shifts, and ensuring high standards of service and cleanliness. They must also focus on guest satisfaction, handle complaints, and actively drive sales through upselling opportunities.