Summary
The Assistant F&B Operations Manager (Restaurant) may be responsible for all restaurant services within the hotel. Responsibilities may include managing employees, training, forecasting, and scheduling.

Responsibilities:

• Coordinating daily restaurant management operations
• Deliver superior food and beverage service and maximizing customer satisfaction
• Respond efficiently and accurately to restaurant customers
• Delegate responsibilities and supervise business operations
• Support in hiring, training, motivating, and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunities
• Resolving conflicts or complaints from customers and employees
• Monitoring store inventory activity and ensuring proper provisions
• Support Operations Managers to manage procurement/purchasing, vendor relations
• Provide effective and efficient processes and strategies to evolve revenues and controls on expenses (generate and manage cost reports)
• Support Operations Managers to establish and achieve business and profit objectives – Financial responsibility of bars
• Ensure staff members follow company policies and procedures
• Operating equipment responsibility
• Other duties to ensure the overall health and success of the business

We are committed to Inclusion.
Being part of Hyatt means always having space to be you.
We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
We constantly strive to reflect the world we care for with teams that achieve and grow together.
Qualifications

Requirements:

• Proven Leadership skills.
• Proven Food and Beverage management experience (Restaurant management)
• Preferred F&B school diploma or degree in service management or related field
• Minimum 2 years in a Management position
• Up to date with beverage trends and best practices
• Communication, leadership skills, coaching, and conflict resolution skills
• Commitment to providing exceptional service to customers and support to staff members
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently - conflict resolution
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded
• Marketing base knowledge
• Fluent in English and other languages

• Coordinating daily restaurant management operations
• Deliver superior food and beverage service and maximizing customer satisfaction
• Respond efficiently and accurately to restaurant customers
• Delegate responsibilities and supervise business operations
• Support in hiring, training, motivating, and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunities
• Resolving conflicts or complaints from customers and employees
• Monitoring store inventory activity and ensuring proper provisions
• Support Operations Managers to manage procurement/purchasing, vendor relations
• Provide effective and efficient processes and strategies to evolve revenues and controls on expenses (generate and manage cost reports)
• Support Operations Managers to establish and achieve business and profit objectives – Financial responsibility of bars
• Ensure staff members follow company policies and procedures
• Operating equipment responsibility
• Other duties to ensure the overall health and success of the busines