SKILLS + EXPERIENCE

The following experience is relevant to the role:

• PC skills – Word / Excel / Outlook / Property management accounting systems / internet-based H&S and contractor management software
• Ability to use initiative and problem solve effectively
• Accurate and exceptional attention to detail
• Ability to multi-task and prioritise workload
• Knowledge of health and safety law and legislation including CDM Regulations
• Practical, innovative and flexible approach
• Project management skills
• Ability to prioritise and co-ordinate tasks efficiently ensuring deadlines are met
• Achieved or working towards IWFM Level 2

Adapt and customise scope and range of services to meet client and occupiers’ individual needs. Apply expert knowledge and awareness and work closely with property managers to deliver excellent client and customer service.

• Undertake regular inspections of the properties
• Coordinate contractors for the properties and implement SLA/KPI’s as appropriate
• Review RAMS and control high-risk works via a Permit to Work system
• Liaise with property managers to ensure planned and reactive works are completed
• Prepare tender documents for single and bulk tendering opportunities
• Obtain estimates for property repairs/maintenance and ensure timely payment of invoices
• Have input to the preparation, implementation and management of service charge accounts
• Coordinate and attend appointments, on/off-site meetings and conference calls
• Monitor and implement statutory health and safety requirements
• Manage Vantify CAFM and implement/review contractor performance statistics
• Manage Vantify Risk Manager to ensure health and safety actions are addressed and closed
• Control approved supplier database and review paperwork for the approval of new supplier

THE ROLE

Provide facilities management services to support the overall management of commercial property. Work in accordance with client requirements, having regard to agreed terms and conditions detailed within the Management Agreement. Ensure the properties and their services meet the needs of the occupiers and the client. Implement policies and procedures to ensure the efficient operation of services.

Adapt and customise scope and range of services to meet client and occupiers’ individual needs. Apply expert knowledge and awareness and work closely with property managers to deliver excellent client and customer service.

• Undertake regular inspections of the properties
• Coordinate contractors for the properties and implement SLA/KPI’s as appropriate
• Review RAMS and control high-risk works via a Permit to Work system
• Liaise with property managers to ensure planned and reactive works are completed
• Prepare tender documents for single and bulk tendering opportunities
• Obtain estimates for property repairs/maintenance and ensure timely payment of invoices
• Have input to the preparation, implementation and management of service charge accounts
• Coordinate and attend appointments, on/off-site meetings and conference calls
• Monitor and implement statutory health and safety requirements
• Manage Vantify CAFM and implement/review contractor performance statistics
• Manage Vantify Risk Manager to ensure health and safety actions are addressed and closed
• Control approved supplier database and review paperwork for the approval of new suppliers

This will be a hybrid role with the option to work from home or from our Birmingham office when not out on site.

The following experience is relevant to the role:

• PC skills – Word / Excel / Outlook / Property management accounting systems / internet-based H&S and contractor management software
• Ability to use initiative and problem solve effectively
• Accurate and exceptional attention to detail
• Ability to multi-task and prioritise workload
• Knowledge of health and safety law and legislation including CDM Regulations
• Practical, innovative and flexible approach
• Project management skills
• Ability to prioritise and co-ordinate tasks efficiently ensuring deadlines are met
• Achieved or working towards IWFM Level