Assistant Facilities Manager at JLL

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Full Time

Start Date

Immediate

Expiry Date

09 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Facilities Management, Property Management, Interpersonal Skills, Supervisory Abilities, Report Preparation, Bilingual Communication, Leadership, Microsoft Office Proficiency, DMC Compliance, BMO Compliance, Administrative Coordination, HR Processes, Financial Reporting, Continuous Improvement, Stakeholder Communication, Quality Assurance, Performance Oversight

Industry

Real Estate

Description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: Serve as the primary deputy to the Facilities Manager by providing strategic oversight of building operations, property services, and administrative functions—while acting as the central liaison between HSSE team, engineering teams, operational supervisors, Owners’ Representatives, and tenants. The role ensures all activities comply with the Deed of Mutual Covenant (DMC), Building Management Ordinance (BMO), and client standards, and plays a key governance role in DMC-related processes. Strategic Oversight of Building Operations Ensure operational supervisors enforce protocols for service quality, safety and efficiency for operational function including cleaning, security, landscaping, front desk, and carpark services and clubhouse facilities, mailroom/mailing operations Provide governance, quality assurance, and performance oversight the operational functions Monitor contractor compliance with Client / JLL site policies, work methods, and statutory requirement Primary Liaison Across Stakeholders & Functions Serve as the one of the focal points and coordinate between Engineering Teams, Operational Supervisors (cleaning, landscaping, clubhouse administration, mailroom), Owners’ Representatives and Tenant Representatives with clear, timely communication Coordinate with other functional leaders within account to safeguard the connection to client / JLL requirement DMC & BMO Governance & Meeting Coordination Attend and actively participate in DMC meetings as one of JLL’s designated FM representative. Ensure all DMC meeting procedures, documentation, and follow-up actions are conducted in strict accordance with DMC and BMO requirements Administrative, HR & Financial Coordination & Support Manage end-to-end administrative workflows: documentation, reporting, filing, and internal communications Coordinate HR processes for in-house staff, including onboarding, training, performance tracking, and licensing renewals Manage procurement activities per JLL and CX protocols—from requisition through vendor management Support monthly budget tracking, invoice validation, and financial reporting for operational and property-related expenditures Reporting, Compliance & Continuous Improvement Prepare management reports, KPI dashboards, and service performance analyses for the Facilities Director and client stakeholders Consolidate incident data and produce formal incident reports for internal review and client submission Participate in audits, business continuity planning, and special projects as assigned Drive continuous improvement in service delivery, compliance, and stakeholder satisfaction Interested? An ideal candidate would need to have the following qualifications: Desired experience and technical skills Required Higher Diploma or above in relevant subject Facilities/Property Management, Real Estate, or related field in HKSAR recognized educational organization At least 10 years working experience in facility management / property management / with not less than 2 year at managerial level Demonstrate strong interpersonal and supervisory abilities, consistently conducting oneself with professionalism and courtesy and Able to prepare report in both Chinese and English Able to communicate Chinese (including mandarin) and English fluently Capable of effectively lead subordinates especially newly assigned personnel Proficient in Microsoft Office including Word, excel & powerpoint Understands DMC and BMO requirements and ensures that all operations—such as security, cleaning, landscaping, and property management—comply with these rules Location: On-site –Hong Kong, SAR, China If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

Responsibilities

The Assistant Facilities Manager serves as the primary deputy to the Facilities Manager, overseeing building operations and acting as a liaison among various stakeholders. The role includes ensuring compliance with regulations and managing administrative workflows.