ABOUT US

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

READY TO JOIN US?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don’t check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don’t let a checklist hold you back – we encourage you to apply.

ROLE SUMMARY

Sophos is seeking a dedicated and experienced Assistant Facilities Manager to join our Global Workplace Solutions team, based in Vancouver, BC. This position is responsible for supporting the effective operation of our local office by managing services, equipment, space, and workplace processes that contribute to a safe, efficient, and engaging environment for employees.
This hands-on, multi-disciplinary role includes oversight of space planning, vendor coordination, building maintenance, health and safety practices, and business continuity support. The role is customer-facing and requires strong communication and service delivery skills.
As the primary contact for all facility-related matters in Vancouver, you will collaborate closely with internal teams and external service providers to ensure the workplace aligns with employee needs and company standards. You will focus on optimizing building operations, enhancing the employee experience, and contributing to operational efficiency and cost control, including oversight of critical systems such as UPS and HVAC in designated lab areas.

WHAT YOU WILL DO

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• Oversee daily site operations and workplace experience for employees.

• Manage vendors and service providers supporting janitorial, HVAC, maintenance, and other soft/hard services.
• Coordinate with building management for shared systems, fire safety drills, and compliance matters affecting the broader facility.
• Monitor and manage performance of planned preventative maintenance (PPM) and reactive work for systems within our space, including UPS and AC systems in our lab environments (maintained by service provider).
• Maintain documentation to support compliance with WorkSafeBC, fire code, and municipal by-law requirements.
• Coordinate employee moves, furniture changes, and space utilization reviews.
• Maintain emergency response protocols and participate in site-level incident response.
• Keep the internal GWS Hub and facilities-related materials current and relevant for local staff.
• Support environmental, health, and safety (EHS) initiatives in coordination with internal stakeholders.
• Provide after-hours / emergency call out coverage as required.