Assistant Food and Beverage Manager at Erin Hills Golf Course LLC

Hartford, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Apr, 26

Salary

0.0

Posted On

20 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Food and Beverage Management, Point of Sale, Craft Cocktails, Fine Dining Service, Bartending, Time Management, Organization, Decision Making, Cash Handling, Sanitation, Inventory Management, Training, Communication, Problem Solving, Safety Standards

Industry

Recreational Facilities

Description

Description Position Assistant Food and Beverage Manager Classification Full-Time Seasonal, Hourly, Non-Exempt Reports To Food & Beverage Director Job Summary The Assistant Food and Beverage Manager is a seasonal position (Late April – Mid October, these dates can fluctuate by up to two weeks). This individual will work with the management team to help achieve operational goals and standards within the food and beverage department. The Assistant Food and Beverage Manager will be responsible for managing their assigned location(s) for the duration of their shift, which includes the Village Clubhouse Dining Room, Irish Pub and/or Outside Locations. Expected hours are 50-60 hours/week, with an average of 5-6 days per week. This includes being available days, nights, weekends and holidays. Intern Hours if required for course completion will be honored on a case by case basis. Requirements Qualifications · Must be 18 years of age · Minimum of 2 years of experience in food and beverage with Point of Sale familiarity · Excellent customer service skills · Knowledgeable of craft cocktails, beer, wine and spirits · Experience in fine dining service · Bartending experience preferred · Must be able to lift at least 50 pounds · Ability to stand for long periods of time · Ability to squat, lift, bend, raise as needed · Must complete the Responsible Beverage Service Training Course · ServSafe certification preferred but not required · Ability to obtain a bartender operating license · Time management, organization and prioritization skills · Ability to make decisions, remain calm and communicate effectively in a fast-paced environment · Experience with cash handling and daily deposit drops Duties and Responsibilities Training · Training new staff on required job standards, menu knowledge, department procedures, policy and Point of Sale system · On-going training for existing staff, utilizing pre-shift meetings, monthly staff meetings and special training meetings Inside Managing Duties · Manage staff at assigned location(s) to ensure positive guest experience · Resolve guest issues to ensure guest satisfaction · Supervise front of house restaurant operations which include the Village Clubhouse, Irish Pub and assistance with outside locations · Communicate appropriately with the kitchen during service to ensure timely preparation and delivery of all meal items · Ensure guests are enjoying their dining experience by table touch · Monitor and ensure that all tables are cleared and reset in a timely manner · Ensure all closing duties for staff are completed before staff check out · Receive deliveries and distribute to appropriate locations on property to maintain proper inventory levels · Monitor and maintain cleanliness, sanitation and organization of all assigned work areas to ensure service readiness · Knowledge of allergy and food sensitivity in available products/menu items · Assist with POS updates, product orders and monthly inventory · Prepare and monitor dinner reservations document and text reminders daily · Adhere to safety standards and sanitation regulations as provided by Erin Hills and OSHA · Follow guidelines and policies set forth by Erin Hills Employee Handbook Outside Managing Duties · Ensure all outside locations are properly stocked and cleaned at the start of each day · Restock locations as needed throughout the day · Assist employees with Point of Sales issues and guest inquiries · Communicate with the kitchen when additional food is needed · Perform random sales audits for outside locations to ensure all inventory items are rung in correctly each day · Maintain and organize storage areas during down time · Handle end of day closing duties and restock outside locations · Knowledge of allergy and food sensitivity in available products/menu items · Adhere to safety standards and sanitation regulations as provided by Erin Hills and OSHA · Follow guidelines and policies set forth by Erin Hills Employee Handbook Benefits · 401(k), after first year if requirements are met · Uniform allowance · Employee golf privileges · Employee discount on food and beverage and pro shop purchases · Gratuity opportunities through potential serving shifts $50/month phone allowance

Responsibilities

The Assistant Food and Beverage Manager is responsible for managing assigned locations during their shift, ensuring a positive guest experience and supervising front of house operations. They will also train staff, resolve guest issues, and maintain cleanliness and organization in the work areas.