JOB SUMMARY

The primary responsibilities for the Hybrid Assistant Food and Beverage Manager include execution of smooth private party / banquet functions as well as acting as MOD in the Club’s dining facilities as scheduled when needed by the Food & Beverage Director. Responsible for the daily operation of the food and beverage operation throughout the Club, to include hiring, training, and supervising staff.
The leader of this role must demonstrate tact, diplomacy, common sense, and flexibility. Must be team-oriented and focus on attention to details when serving our members and their guests.

QUALIFICATIONS

• High School diploma or GED required.
• Completion or current pursuit of a degree in Hospitality Management or a related field is preferred.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, strong communication skills, and work with a minimum of supervision.
• Must present a neat and professional appearance.
• Alcohol awareness certification a plus
• Work requires interactions with members, the public, and co-workers.
• Must be flexible to work shifts: days, evenings, weekends, holidays. Shifts may vary based on business needs.
• Strong customer service orientation.
• Must have excellent communication skills.
• Customer Service- problem solving skills.

PHYSICAL REQUIREMENTS

• Frequent bending, stooping, pulling and lifting.
• Continuous standing, walking and repetitive actions for extended periods of time.
• May work in a heat sensitive environment.
• Must be able to work in both an indoor and outdoor environment.
• Must be able to lift and balance large trays with plates and/or wine glasses/flutes.

JOB TASKS (DUTIES)

• Serves as liaison between service personnel and the Club’s management team.
• Supervises daily shifts keeping Senior Leadership informed of teammate accomplishments and both teammate & member infractions via written communication.
• Performs walkthrough prior-to, upon close of, and throughout meal service times to ensure that club areas are cleaned and member-ready.
• Ensures the correct setup, breakdown and reset of dining outlet/banquet spaces and food & drink service areas.
• Ensures team is setup for success by verifying service areas are stocked and maintained with all supplies needed for shift.
• Ensures equipment/service area is cleaned as indicated by side work sheet at beginning and end of shift and informs Senior Leadership of necessary repairs as they occur.
• Ensures scheduled staff is present, knowledgeable of that day’s duties, and is performing their duties in accordance with established standards.
• Oversees and leads team to ensure the smooth and efficient operation of F&B department ensuring that the team adheres to company policies.
• Monitors and supervises staff by maintaining a visible floor presence and assists co-workers with Member Service
• Trains and supervises food and beverage staff. Assures the effective orientation and training for new staff and develops ongoing training programs for the existing staff in maintaining the highest standards.
• Holds pre-shift / pre-function line up with staff to ensure smooth, efficient service.
• Checks out servers at the end of their shift ensuring all closing side work / resets are complete, settlement reports are in order, and data is accurately entered into End-of-Day report.
• Researches and communicates trends, inventory needs, and makes recommendations according to feedback.
• Takes a proactive approach in achieving departmental goals: revenue, payroll, promotional, and others as assigned by the Director of Food & Beverage.
• Constantly seeks opportunities to support team members by assisting with the training and development of both new and existing employees.
• Opens/Closes Clubhouse and is responsible for securing property.
• Adheres to and enforces uniform standards while on property.
• Assists in monthly inventory.
• Assists in ancillary outlets with responsibilities specific to the area based on business needs. (Banquets, Training & Development, A La Carte, Beverage, Men’s Grille, Reception)
• Handles employee concerns, promotes a positive work environment, and promotes a positive team atmosphere with all management and staff.
• Conducts employee reviews and administers disciplinary action needed, per company policy.
• Completes other duties as assigned.

ADMINISTRATIVE AND OTHER RESPONSIBILITIES

• Functions as the Club’s MOD and closing Manager when needed.
• Attends all required staff meetings
• Works large functions and assists with the execution of club social events as scheduled
• Assures that state and local laws and the Club’s policies and procedures for the service of alcoholic beverages are consistently followed
• Carries out bylaws and policies as set by the Board of Directors
• Recommends new policies and procedures where appropriate to further progress the department
• Completes all other tasks as assigned
  Requirements: