Assistant Food & Beverage Manager

at  Four Seasons

ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

ABOUT THE LOCATION:

A luxury Oahu resort on the island’s sunny Western Coast. Join us in Ko Olina and find your very own place of joy. Our beachfront island Resort sits on Oahu’s wild and rugged western coast, where vast ocean views and lively pools and lagoons provide the setting for an unforgettable adventure. Take the family for a ride on an outrigger canoe, splash around in the turquoise waters of our white-sand beach, play a round of golf as you weave through waterfalls at Ko Olina Golf Club, or spend the day reconnecting with your inner self at Naupaka Spa & Wellness Centre.
The Four Seasons Resort O’ahu at Ko Olina is looking for an Assistant Food & Beverage Manager who has a passion for excellence and the spirit of aloha. The Assistant Food & Beverage Manager reports directly to the respective assigned department head.

JOIN OUR ‘OHANA

We invite you to join our ‘ohana at the Four Seasons Resort O’ahu at Ko Olina as we continue to operate one of the finest resorts in the world. We’re excited to bring the Four Seasons Experience to O’ahu for the first time and embrace the unique local culture here in Hawai’i. Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. Four Seasons has been ranked in FORTUNE Magazine’s 100 Best Companies to Work For since 1998. We’re looking for individuals with not only the right skills and attitude for the role, but also the aloha spirit!

PREFERRED QUALIFICATIONS AND SKILLS

• College degree in hospitality management preferred but not required.
• 2-3 years management experience in luxury F&B restaurant recommended.
• Strong knowledge of food & beverage service, cost control, labor control, maintenance, merchandising and accounting
• Strong systems knowledge using Salesforce, Micros, Hotsos, Avero, Opera; preferred but not required.
• Computer literacy for Microsoft office; Outlook, Microsoft Word and Excel
• Ability to lead by example, train and motivate the team
• Ability to multitask and deliver exceptional service at high volumes
• Successful candidates must possess legal work authorization in the United States.

• Have the ability to be visible in the operation, provide recognition, promote good public relations and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Select, train, evaluate, lead, motivate, coach, and discipline employees and supervisors in the Food & Beverage outlet to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.
• Coordinate daily requirements for the outlet operations, communicate directly with guests and other members of the leadership team, culinary and stewarding to ensure that the operation is carried out and ensure quality and timeliness of all food items.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control.
• Develop guest rapport and achieve strong guest comment card scores consistently above benchmark.
• Manage all beverage and food menus to effectively deliver five diamond/ five star product.