Job Ref: STR1989
Branch: Strand Palace Hotel
Location: Strand, London (Central)
Salary/Benefits: £40800 per annum
Contract type: Permanent
Hours: Full Time
Hours per week: 39 hours per week
Posted date: 23/05/2025
Closing date: 25/06/2025
Develop your career at Strand Palace – Great Place to Work 2024
Join our team at Strand Palace, located in the heart of central London. We are looking for an Assistant Front of House Manager to help lead our team, creating a warm, welcoming environment and ensuring every stay is memorable. Help us bring our mission of ‘Serving London Love’ to life!
About Strand Palace
Part of London Regional Hotels, Strand Palace is one of London’s largest independent hotels. We have been welcoming guests from all corners of the UK and worldwide since 1909. Right in the heart of London, all 788 guest rooms, lobby, restaurant, and bar are refurbished to a modern and contemporary style inspired by the hotel’s popular art deco era in the 1920’s.
About L+R Hotels
L+R Hotels is a highly motivated, family-owned global hotel investment and management company, committed to delivering excellent hospitality and creating long-term sustainable value. The company owns an extensive portfolio, with approximately 21,500 bedrooms across 90 hotels in the UK, Continental Europe, the US, and the Caribbean.

• Lead daily Front of House operations, upholding high service standards through hands-on support during peak times, managing room allocations, and ensuring smooth interdepartmental coordination.
• Act as department lead in the absence of the Front of House Manager, overseeing Front Desk, Guest Services, and liaising with the Senior Duty Manager to maintain operational continuity.
• Monitor guest satisfaction trends, lead service adjustments based on insights, and oversee initiatives such as upselling, amenity delivery, and local promotions to enhance the guest journey.
• Drive team development and performance, conduct reviews, appraisals, and individual development plans, while fostering a culture of high morale, collaboration, and recognition.