Full job description

We are looking for a guest-focused Assistant Front Office Manager to support daily Front Office operations, lead the team and ensure exceptional guest experiences.

Requirements

• 2–3 years’ Front Office supervisory/management experience in a luxury hotel or resort.
• Fluent Arabic and English speaker – required.
• Strong leadership, communication and guest-handling skills.
• Knowledge of Opera and Marriott Experience is required.

Key Responsibilities

• Support and oversee daily Front Office operations.
• Lead and coach the team to deliver excellent guest service.
• Handle guest concerns and service recovery effectively.
• Manage VIP arrivals, room allocations and daily operational requirements.
• Ensure brand standards and Front Office procedures are consistently followed.
• Drive guest satisfaction, upselling and Marriott Bonvoy recognition.

Job Type: Full-time

• Work Location: In person

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