Assistant Front Office Manager – Anantara Grand Hotel Krasnapolsky Amsterda at Minor International

Amsterdam, North Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

15 Dec, 25

Salary

0.0

Posted On

16 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Experience, Leadership, Problem-Solving, Conflict Resolution, Organizational Skills, Attention to Detail, Team Motivation, Communication Skills

Industry

Hospitality

Description

Company Description Where your journey begins In the heart of Amsterdam, overlooking the Royal Palace and National Monument, Anantara Grand Hotel Krasnapolsky Amsterdam blends timeless elegance with modern flair. With 402 stylish rooms, over 2,000 square meters of meeting space, and a serene Spa & Wellness center, our hotel is a destination. Guests indulge in Michelin-starred dining at The White Room by Jacob Jan Boerma, sip signature cocktails at The Tailor, and enjoy the historic charm of Grand Café Krasnapolsky. The iconic Wintergarden — dating back to 1880 — hosts inspiring events and daily breakfast in a breathtaking setting. Job Description Do you have a natural sense of calm, a sharp eye for detail, and a passion for creating unforgettable guest experiences? At Anantara Grand Hotel Krasnapolsky Amsterdam we’re looking for a new Assistant Front Office Manager to lead our Front Office team. Your role in the journey As Assistant Front Office Manager, you’ll guide the team in delivering authentic luxury moments with confidence and care. You’ll be the go-to person for both guests and team members, ensuring smooth operations and heartfelt hospitality. Your responsibilities include: Leading daily Front Office operations with clarity and calm Supporting check-in and check-out procedures with efficiency and warmth Handling guest concerns with empathy and professionalism Coordinating with other departments to ensure seamless service Monitoring KPIs and making smart adjustments Coaching, training and motivating your team Acting as key contact for guests during major events Managing turnover, costs and financial performance Creating moments that make every guest feel truly seen and valued Qualifications What you’ll bring At least 2 years of experience in a similar role within a luxury or high-volume hotel. A natural drive to connect with people and exceed expectations. Strong problem-solving and conflict resolution skills. Organizational talent and an eye for detail. A hands-on mentality and ability to thrive in a dynamic environment. Flexibility to work evenings, weekends and holidays. Excellent communication skills in English; Dutch is a plus. Additional Information Why you’ll love your journey with us At Anantara, we reward dedication with exceptional benefits: A competitive salary based on Horeca CLA scale 8 and your experience. An end-of-year bonus equal to at least 75% of a gross monthly salary — a rare gem in the hotel industry. Global team member rates at over 500 Minor Hotels. Friends & Family rates to treat your loved ones worldwide. 50% savings on F&B at 20 luxury hotels across Amsterdam. A complimentary experience stay to immerse yourself in the Anantara guest journey. Access to tailored learning programs and our online university. Priority access to internal vacancies across Minor Hotels. Management development programs to support your growth. Health & lifestyle perks including collective insurance, gym memberships, bike plans and more. Ready to begin your journey? Send your CV and motivation letter to Nina Radak via [email protected]. Not sure which role suits you best, or simply curious to explore more opportunities? Reach out — we’d love to help you find your perfect fit.

Responsibilities

As Assistant Front Office Manager, you will lead the Front Office team in delivering exceptional guest experiences. You will ensure smooth operations and provide heartfelt hospitality while managing daily tasks and team performance.