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Assistant Front Office Manager at Avion Hospitality Employee Services LLC
Grapevine, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

0.0

Posted On

28 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Interpersonal Skills, Leadership, Team Management, Guest Concerns, Hotel Management Software, MS Office Suite

Industry

Hospitality

Description
Description Front Office Assistant Manager We are seeking a dedicated and professional Front Office Assistant Manager to join our dynamic hospitality team. This role offers an exciting opportunity to lead and support our front desk operations, ensuring an exceptional guest experience while maintaining the highest standards of service and efficiency. Key Responsibilities: - Oversee daily front desk operations, including check-in and check-out procedures, reservations, and guest inquiries - Supervise and support front office staff, providing training, coaching, and performance feedback - Ensure guest satisfaction by addressing and resolving complaints promptly and effectively - Maintain accurate records of guest information, billing, and reservations - Collaborate with other departments to ensure smooth operational flow and guest service excellence - Monitor and manage front desk supplies and equipment to ensure optimal functionality - Assist in implementing and maintaining standard operating procedures and service standards - Support management in administrative tasks and reporting as needed Skills and Qualifications: - 1 year previous experience as an Assistant Front Office Manager - Excellent communication and interpersonal skills - Strong leadership and team management abilities - Ability to handle guest concerns with professionalism and tact - Proficiency in hotel management software and MS Office Suite - High school diploma or equivalent; additional hospitality or management training preferred - Ability to work flexible hours, including evenings, weekends, and holidays Join our vibrant team committed to delivering outstanding guest experiences. We offer opportunities for growth, professional development, and a collaborative work environment dedicated to excellence.
Responsibilities
The Assistant Front Office Manager will oversee daily front desk operations, including check-in/out, reservations, and guest inquiries, while supervising and supporting the front office staff through training and coaching. This role also involves ensuring guest satisfaction by resolving complaints and maintaining accurate operational records.