Assistant Front Office Manager at Deutsche Hospitality
Germany, Berlin, Germany -
Full Time


Start Date

Immediate

Expiry Date

13 Jan, 27

Salary

50000.0

Posted On

15 Oct, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Hospitality & Travel

Description

On a private island in Lake Constance, the Steigenberger Inselhotel Konstanz offers a job that is anything but ordinary: historical flair meets modern working in a unique environment.

What awaits you? A diverse workplace with exciting cuisine, a holiday atmosphere, and a view of the lake. And above all, a team that makes all the difference: a strong mix of experienced colleagues who share their knowledge and new faces who bring fresh ideas. Together, we work professionally, support each other, and thus form a team where you can simply feel at home.

 

You don't just want to go along for the ride, but be part of something special and actively shape it? Then join the island team and get involved.

 

Make it your journey.

Your tasks

  • You will take on responsibility as the representative of the Front Office Manager and regularly act as Manager on Duty with an eye for quality and priorities.
  • You lead the team in day-to-day operations, provide guidance, and systematically train new employees.
  • You coordinate the collaboration with housekeeping, reservations and the restaurant, ensuring smooth operations.
  • You are responsible for cash handling, billing and upselling, and you strategically use upselling in guest interactions.
  • You independently manage shifts at the front office, handle check-in and check-out reliably, and ensure stable, efficient processes even during peak guest times.
  • You are the first point of contact for guests, you handle requests and complaints in a solution-oriented manner and make clear decisions.

How To Apply:

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Responsibilities
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