Job Ref: AM14126
Branch: Doubletree by Hilton Bristol North
Location: Doubletree by Hilton Bristol North, Bristol
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 08/03/2025
Closing date: 10/04/2025

• As Assistant Front Office Manager, you will assist in supervising the Front Office Team
• Ensure the Team Members are prepared and informed to deliver Guests an exceptional experience from check-in through check-out.
• An Assistant Front Office Manager is responsible for managing and creating exceptional and rememberable first impressions to all hotel users
• Assist the Front Office Manager to evaluate levels, exceptional customer services
• Organised, structured able to delegate whilst addressing all business needs
• Operates with a sale and promotes the hotel brand’s loyalty scheme
• Maximise room occupancy at best rates,
• Able to implement up-selling techniques to promote hotel services and facilities
• Assist with all departmental objectives, work schedules, budgets, policies, and procedures
• Monitor the appearance, standards, and performance of the Front Office Team Members
• Support and assist with training. absence monitoring, performance managing, coaching, mentoring and developing
• Product savvy, knowledgeable in expected services, pricing
  Easily accessible from both the M4 and M5 motorways, DoubleTree by Hilton Bristol North offers a convenient location, just 8 miles from the city center and close to popular attractions, museums and art galleries. Business travelers will also appreciate our close proximity to many corporate clients.
  You’ll feel welcome from the moment you arrive at our hotel. Step into the newly refurbished lobby and savor a DoubleTree chocolate chip cookie. Our stylish guest rooms feature modern amenities including WiFi access and 32-inch LCD TV’s. Upgrade to a Deluxe Room to enjoy extra amenities including a welcome tray, Nespresso machine, fluffy bathrobes and slippers, one-hour extended checkout and more.
  Our LivingWell Health Club features a 24-hour fitness room, swimming pool, sauna, spa pool and steam room. When you’re feeling hungry, head to Brunel’s Hat Restaurant for delicious British classics or settle into the cozy sofas in the lounge bar with a freshly brewed Starbucks coffee. 24-hour room service is also available for the ultimate convenience.
  DoubleTree by Hilton Bristol North offers the ideal location for meetings, special events and weddings. Eight meeting and banquet rooms offer flexible space for events with up to 180 guests and our beautiful outdoor courtyard offers the perfect place for photographs and summer events.