Assistant Front Office Manager -- Love Dogs? at Happy Tails Pet Resort
Crownsville, MD 21032, USA -
Full Time


Start Date

Immediate

Expiry Date

08 Oct, 25

Salary

25.0

Posted On

09 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Other Industry

Description

Love dogs? Skilled in providing exceptional customer service? Enjoy developing and leading a team?
Happy Tails Pet Resort, the area’s premier pet care business, is looking for a high-energy, polished individual to join our team as a full-time Assistant Front Office Manager.
We’re family-owned and operated and have been providing superior pet care since 1992. We offer high-quality services including pet lodging, fun doggie daycare, and professional bathing services.

Responsibilities
  • Assist in oversight of front desk operations, including client arrival and departure procedures, accurate documentation, and pet information
  • Train, manage, and provide performance feedback for front desk/reception staff
  • Resolve any dog and client issues in a positive, professional manner
  • Develop and continually review/update department procedures
  • Ensure all staff members are practicing current department procedures
  • Maintain inventory of lobby and other departments as needed
  • Assist in other pet care departments when needed
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