Assistant Front Office Manager (m/f/d) at SINGAPORE MARRIOTT TANG PLAZA HOTEL

Frankfurt, Hesse, Germany -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Employee Management, Employee Appraisals, Training Course Implementation, Duty Roster Creation, Vacation Planning, Guest Service, Complaint Resolution, Team Leadership, MS Office Proficiency, Opera Knowledge, Authoritative Appearance, German Fluency, English Fluency

Industry

Hospitality

Description

Be empowered. * Begin: Personalised onboarding program & staff accommodation subject to availability to support your start * Belong: A family-like and diverse team from various nations, with flat hierarchies and different areas of expertise, where people support each other and learn from one another * Become: Wide range of internal & external training opportunities, individual development plans, excellent career prospects, and transfer options to our sister hotels * Be connected: Numerous employee events and team-building activities to strengthen our “Team Spirit” * Be honored: Holiday and Christmas bonuses, discounted parking, travel cost subsidies, appreciation rewards, employee referral program, discounted stays and F&B discounts at over 9,400 Marriott hotels worldwide * Be well: Various wellbeing and (mental) health offerings, Serve360 initiatives, healthy meals in our staff restaurant, and many opportunities for social engagement Be you. In the dual-brand hotel "Sheraton & Marriott Frankfurt Airport Hotel", two premium brands combine to form one employer! Have you already found your passion in the front office with all its facets? Then start with us as an Assistant Front Office Manager (m/f/d). Two brands – endless possibilities! Your key responsibilities include: * Als Assistant Front Office Manager (m/w/d) Sheraton Frankfurt Airport Hotel bist du Teil des Front Office Management Teams * Together with the Front Office Manager, you will be responsible for employee management within your department and will be responsible for employee appraisals and the implementation of subject-related training courses * You will be the contact person for your team and take care of the creation of duty rosters and vacation planning * As an expert in your field, you know what our guests need and do everything you can to make their stay as memorable as possible * You know how to deal with guest complaints due to your expertise and always find a solution - you know that even negative impressions can be turned into positive memories with the right attitude Be able. * Completed training in the hotel industry and several years of professional experience in a leading position in the front office. * Proven experience in team leadership. * Fluent in German and English. * You keep a cool head even in complicated situations. * A keen sense for the different needs of our complex and demanding guests. * Very good knowledge of MS Office, knowledge of Opera is an advantage * a competent and authoritative appearance. * Fancy a new challenge in one of the largest airport hotels in Europe. Be connected. We look forward to meeting you! As soon as we have received your application, we will get back to you as soon as possible. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive culture that puts people first. We are committed to non-discrimination on any protected basis, such as disability, national origin, religion, sexual orientation or any other basis covered by applicable law. #LI-AR2 When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Responsibilities

As part of the Front Office Management Team, the Assistant Front Office Manager will be responsible for employee management, including appraisals and implementing training courses alongside the Front Office Manager. This role also involves acting as the team's contact person, managing duty rosters, planning vacations, and ensuring memorable guest stays by expertly handling complaints.