POSITION OVERVIEW:

Our Assistant General Managers (AGM) are essential members of the operations team, supporting the General Manager in driving high standards of quality, cleanliness, organization, financial results, culture, and hospitality. They are energetic leaders who are passionate about the hospitality industry and care deeply about developing and motivating their teams.
The AGM works alongside the GM to oversee both front-of-house (FOH) and back-of-house (BOH) operations, ensuring consistency in service and execution. They play a hands-on role in day-to-day management, leading by example, solving problems quickly, and fostering a professional, team-oriented, and guest-focused environment. The AGM is also responsible for stepping into the GM role when needed, ensuring smooth operations and continuity of leadership.

QUALIFICATIONS:

• 2 years of Assistant General Manager (AGM) experience in a similar fast-paced environment
• Extensive Restaurant Manager experience in a similar environment
• Expert in P&L management
• Exemplifies the Core Values
• Effective communicator, verbally and electronically
• Highly proficient in technology
• Must be passionate about hospitality and taking care of the guest, must be passionate about people development, and must be results driven

• Lives and teaches the Core Values daily
• Available to work days, nights, weekends, Holidays
• Promotes and instills the 4 Star Restaurant Group’s standards and philosophies
• Assist the GM in creating a plan for continued education in each location
• Coach and develop Restaurant managers on the team
• Direct Communication with the restaurants, managers, and team members
• Ensure that all communication from any department head that impacts operations is properly and promptly communicated down to the hourly team
• Highly participates in manager meetings, creating the agenda discussing challenges and coming up with solutions
• Schedule and participate in evaluations
• Direct communication with General Manager about operational opportunities and how to solve them
• Demonstrates a great ability to follow up and follow though
• Organized, thorough, and always looking for improvement
• Self-Driven and motivated
• Always puts people and guests first
• Always Lead by Example