JOB DESCRIPTION

The Assistant General Manager (AGM) plays a vital role in the seamless operation of our establishment, upholding exceptional service standards and ensuring food quality and safety are consistently met. This dynamic leadership position requires a results-driven individual with strong management skills, culinary insight, and a genuine passion for hospitality.
The AGM will work closely with the General Manager to oversee daily operations, supervise and develop staff, and elevate the overall guest experience. The ideal candidate is proactive, detail-oriented, and committed to fostering a positive and productive team culture.
This is a full-time, 48-hour-per-week contract position, with flexibility required to work evenings, weekends, and holidays based on operational needs.

QUALIFICATIONS:

• Proven experience in a managerial role within the hospitality or food service industry
• Strong knowledge of food safety practices and culinary operations
• Excellent leadership, communication, and organizational skills
• Ability to thrive in a fast-paced, team-oriented environment
• Flexibility to work varied shifts, including evenings, weekends, and holidays
  Job Types: Full-time, Permanent
  Pay: £33,000.00-£35,000.00 per year

Additional pay:

• Tips

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Weekend availability

Ability to commute/relocate:

• Hemel Hempstead HP3 8PR: reliably commute or plan to relocate before starting work (required)

Experience:

• Hospitality management: 1 year (required)
• Hospitality: 3 years (required)
• Bartending: 1 year (preferred)
• Food service: 2 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

• Support the General Manager in all aspects of restaurant operations
• Ensure high standards of service, cleanliness, food quality, and safety
• Lead, train, and motivate team members to meet performance goals
• Assist with scheduling, inventory management, and vendor relations
• Address and resolve guest concerns promptly and professionally
• Contribute to operational improvements and business growth initiatives