LEADERSHIP & OPERATIONS

• Oversee and coordinate day-to-day club operations across front-of-house, F&B, kitchen, cellar, facilities, events, and member-facing departments.
• Support the GM in executing the club’s strategic objectives and financial targets.
• Maintain operational excellence and ensure SOPs are upheld and evolved.
• Act as the acting GM in the GM’s absence, providing consistent leadership and decision-making.

MEMBER & GUEST EXPERIENCE

• Lead by example to deliver exceptional member experiences that reflect the values and standards of 67 Pall Mall.
• Act as a visible and approachable leader on the floor, fostering engagement with members and guests.

Please refer the Job description for details