Assistant General Manager at BaxterStorey Ireland Ltd
London, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

12 Jul, 26

Salary

55000.0

Posted On

13 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Fine dining service, Staff development, Operational excellence, Guest relations, Inventory control, Cost management, Budgeting, POS systems, Reservation platforms, Conflict resolution, Team management, Service etiquette, Compliance, Communication

Industry

Food and Beverage Services

Description
Company Description Searcys are looking for an Assistant General Manager to join the team at the National Portrait Gallery. As Assistant General Manager, you will play a vital role in supporting day-to-day operations, upholding the highest standards of guest service, and leading a passionate team. Working closely with the General Manager, you’ll help drive operational excellence, staff development, and a world-class dining experience. Searcys were very fortunate to have opened the extraordinary Portrait Restaurant based in London's iconic National Portrait Gallery in collaboration with Michelin starred chef Richard Corrigan. Shortly after opening we have been recognised in the industry for delivering world class food and drink and are now one of the top restaurants to visit in London. As an Assistant General Manager you will receive the following industry leading benefits: 50% discount across Searcys venues Enrolment into the Searcys pension scheme Up to 35 days annual leave (dependant on job role) Access to everyday discounts and communication portal Employee assistance programme Enrolment into Searcys Champagne School Annual celebration event Cycle to work scheme A day off to volunteer / give back to the charity of your choice Employee assistance programme Your birthday off to celebrate in style A day off to volunteer / give back to the charity of your choice Job Description Salary: £55,000 45 hrs per week Sunday to Tuesday daytime only Wednesday to Saturday lunch and dinner service. Key Responsibilities Lead and inspire FOH staff to consistently deliver attentive, polished service Ensure smooth daily operations including service flow, reservations, and guest satisfaction Support hiring, training, and ongoing development of team members Maintain high standards of cleanliness, safety, and compliance Assist with inventory control, cost management, and budgeting Monitor and address guest feedback with professionalism and urgency Uphold brand values and culture while fostering a positive team environment Act as MOD (Manager on Duty) and make high-level decisions in GM’s absence Qualifications 3+ years of experience in a leadership role within an upscale or fine dining environment Deep understanding of hospitality standards, service etiquette, and guest relations Strong leadership, communication, and organisational skills Proven ability to manage, mentor, and motivate a high-performing team Experience with POS systems, reservation platforms Professional appearance and demeanor; calm under pressure Availability to work evenings, weekends, and holidays as required Additional Information We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry. A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging. To find out more on the rich history of Searcys, please visit our website at www.searcys.co.uk Employment Type: Permanent Hours Per Week: 45.00

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Responsibilities
The Assistant General Manager will support daily operations, drive service excellence, and lead the front-of-house team at the National Portrait Gallery. Responsibilities include staff development, inventory management, and ensuring high standards of guest satisfaction.
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