ESSENTIAL JOB SKILLS NECESSARY FOR SUCCESS AS AN ASSISTANT GENERAL MANAGER

• Working knowledge of automotive systems preferred
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers,peers and upper management
• Use Microsoft software effectively (Word, Excel required – PowerPoint preferred)
• Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
• Ability to review and analyze business reports, such as profit and loss statement (P&L)
• Hold others accountable, inspect work quality and give feedback in a way that is inspiring
• Ability to work an assortment of days, evenings, and weekends as needed

PRIOR EXPERIENCE THAT SETS AN ASSISTANT GENERAL MANAGER UP FOR SUCCESS

2-3 years of experience managing a team of 10 – 20 Team Members in a fast-paced and highly dynamic retail
environment
Successful experience managing profitability; proven financial and business acumen

EDUCATION

High school diploma or general education degree (GED), Bachelor’s degree in business or a related area
preferred

• Knowledge to review and analyze P&L statement
• Provide GAS3 selling experience for DIY and DIFM customers
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service including prompt handling of any complaints for product and operational standards
• Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)
• Weekly scheduling process