Assistant General Manager at Crunch Fitness - Fit Fusion LLC

Reno, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Feb, 26

Salary

0.0

Posted On

24 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fitness Facility Management, Customer Service, Team Development, Performance Monitoring, Staff Training, Labor Management, Member Service, Lead Generation, Inventory Reconciliation, Facility Maintenance, Communication Skills, KPI Management, Coaching, Problem Solving, CPR/AED Certification, Goal Setting

Industry

Wellness and Fitness Services

Description

Benefits: Bonus based on performance Competitive salary Employee discounts Free uniforms Opportunity for advancement Paid time off Profit sharing Training & development Assistant General Manager| Fit Fusion Overview The assistant general manager supports a high-performance gym environment and works directly with the general manager to oversee operations at the facility. Responsible for assisting in the training, development and supervision of the MSR team, the assistant general manager plays a pivotal role in the day-to-day operations of the gym with the primary focus of delivering an excellent member experience in alignment with Crunch brand standards. Responsibilities Assist in recruiting, hiring, training, and developing a high performing team members to maintain proper staffing levels at all times. Monitor and scoreboard performance of the staff to meet or exceed expected KPI standards. Lead by example by delivering personal and team performance targets. Manage team member performance standards, with on-going development, training, and coaching. Assist and support to the General Manager in the areas such as, but not limited to: Scheduling and labor management Member service resolution with pace and empathy Resolving or escalating employee issues or concerns Lead generation and outreach efforts to impact new member sales. New member acquisition and member integration into all services and programs offered, Team member goal setting, development plans, and regular staff meetings Supervise club asset management, to include inventory reconciliation, supply ordering, and club-related small equipment expenditures, Involvement and supervision in all front desk and Kid’s Crunch related activities Maintain clean facility and oversee that equipment is maintained. Daily Cleaning Checklist and facility/equipment work order oversight. Utilize Crunch-specific tools to communicate, document, and support overall club operations such as incident reporting, facility standards, internal communications, and process integration, Ensure consistent compliance with all Crunch policies, procedures, and service standards. Requirements 2 years of fitness facility and/or customer service-oriented management experience. Experience executing objectives quickly and effectively managing key KPI’s. Experience leading and/or supervising employees preferred. CPR/AED certification required (can be obtained within 30 days of hire) Understanding of labor control, optional staffing levels and controls overtime. Clear communication skills, demonstrating confidence. Reporting Structure Reports directly to the General Manager. Works in conjunction with the Fit Fusion management team.

Responsibilities

The Assistant General Manager supports the gym's operations and assists the General Manager in overseeing daily activities. This role focuses on delivering an excellent member experience and managing the performance of the staff.