Assistant General Manager F/M/X at Accor

London Borough of Ealing, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

0.0

Posted On

23 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Management, Guest Relations, Complaint Resolution, Training, Brand Standards Maintenance, Communication, Financial Skills, Decision Making, Enthusiasm, Opera Proficiency

Industry

Hospitality

Description

Company Description Join Our Team as Assistant Manager at Ibis Styles London Ealing! Are you a driven and ambitious hospitality professional ready for your next challenge? Ibis Styles London Ealing is looking for a rising star to join our team as Assistant Manager. Our vibrant 120-room hotel based on Cinema Theme is perfectly situated in the heart of Ealing, just a 6-minute walk from the Elizabeth Line, with easy access to Ealing Broadway Shopping Centre and direct connections to Paddington. This is a hands-on role for a passionate leader who thrives on delivering exceptional guest experiences and leads by example in maintaining and elevating brand standards. Job Description WHAT WE ARE SEEKING: Lead and manage all aspects of the hotel and ensure all service standards are followed with friendly and engaging service You convey the hotel’s brand image and service culture through your exemplary attitude, warm and friendly welcome and strong presence in the operations Build strong guest relationships by anticipating needs and resolving complaints efficiently. Providing guidance, supporting training and leading the team YOUR SKILLS AND EXPERIENCE INCLUDE: Have previous experience in a similar related role in a hotel. Be hands-on, enthusiastic, and passionate about delivering a high level of guest service. Be confident and willing to push boundaries to create the best work atmosphere for your team, to manage, train, and develop. Be solution-driven, autonomous, and confident in your decision-making. Possess excellent communication and financial skills. WHAT IS IN IT FOR YOU: You'll become part of a high-performing team that excels in customer service. Competitive salary Free night stays in our UK hotels and discount in any Accor Restaurant (T&C Applies) Discounted hotel rates all over the world in Accor Hotels Continuously learn and develop yourself with our Accor Academy Support your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries How to apply: send your motivation letter and CV to [email protected] Qualifications *Relevant hotel management or supervisory experience. *Must be highly motivated and demonstrate a desire for achievement *Exceptional guest service skills Additional Information Experience is an asset Prior experience working with Opera or a related system Fluency in English additional languages are a plus Hotel Managed Job-Category: Executive & Hotel Management Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Assistant Manager will lead and manage all hotel operations, ensuring all service standards are met while conveying the hotel's brand image through exemplary service. This includes building strong guest relationships by anticipating needs and efficiently resolving complaints.