Assistant General Manager at Firehouse Subs Southern Wisconsin

, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Sales Growth, Labor Cost Control, Food Cost Control, Guest Service, Team Leadership, Brand Standards, Inventory Control, Scheduling, Cash Handling, Problem-Solving, Time Management, ServSafe Certification, Coaching, Motivating

Industry

Restaurants

Description

Benefits: Employee discounts Flexible schedule Training & development The Assistant General Manager (AGM) supports the General Manager in leading daily restaurant operations, driving sales growth, maintaining labor and food cost goals, and delivering exceptional guest service. The AGM plays a key leadership role in developing team members, ensuring brand standards are met, and creating a positive, high-performance. Key Responsibilities Operations & Performance Assist in managing daily operations to ensure smooth, efficient service. Support achievement of sales, labor, and food cost goals. Monitor and control inventory, ordering, and waste. Ensure compliance with all company policies, procedures, and health regulations. Maintain cleanliness and organization according to Firehouse Subs brand standards. Team Leadership & Development Train, coach, and develop crew members and shift leaders. Create and support staff schedules to meet business needs and labor targets. Lead shifts and model exceptional customer service. Guest Experience Ensure every guest receives fast, friendly, and accurate service. Resolve customer concerns professionally and promptly. Administrative Duties Assist with cash handling, deposits, and daily reports. Maintain food safety logs and required documentation. Qualifications Minimum 2 years of experience in a leadership role within the restaurant or quick-service industry. Strong understanding of labor management and cost controls. Ability to lead, motivate, and develop a diverse team. Excellent communication and problem-solving skills. Flexible availability, including evenings, weekends, and holidays. ServSafe certification (or willingness to obtain). Organizational and time management skills Ability to work in a fast-paced environment Physical Requirements Ability to stand for extended periods. Ability to lift up to 50 lbs. Frequent bending, reaching, and multitasking.

Responsibilities

The Assistant General Manager supports the General Manager in leading daily restaurant operations, focusing on driving sales growth, maintaining cost goals for labor and food, and ensuring exceptional guest service delivery. Key duties include team development, ensuring brand standards compliance, and leading shifts effectively.