Assistant General Manager at HGI Atlanta Airport

Lexington, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

0.0

Posted On

05 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Motivation, Hospitality Management, Problem-Solving, Customer Focus, Operational Oversight, Guest Experience Management, Departmental Leadership, Budget Planning, Financial Management, Organizational Skills, Communication, Interpersonal Skills

Industry

Hospitality

Description

Description As an Assistant General Manager with Superhost Hospitality at Holiday Inn Lexington, you will play a pivotal role in the overall success and smooth operation of our establishment. Your responsibilities include: Assisting the General Manager in overseeing day-to-day operations and ensuring exceptional guest experiences. Managing and leading various departments, including front desk, housekeeping, and food services. Collaborating with department heads to optimize operations and exceed performance targets. Handling guest inquiries, concerns, and special requests with professionalism and efficiency. Contributing to the development and implementation of policies and procedures to enhance overall efficiency and guest satisfaction. Assisting in budget planning and financial management. What We're Looking For: We are seeking an individual with the following attributes: Leadership Skills: Proven ability to lead and motivate a diverse team. Hospitality Management: Previous experience in hotel management or a related field. Problem-Solving: Ability to make informed decisions and address challenges effectively. Customer Focus: Dedication to ensuring outstanding guest experiences. Additional Requirements: Previous experience in a managerial role within the hospitality industry is required. Availability for varying shifts, including weekends and holidays. Strong organizational, communication, and interpersonal skills. What to Expect in Your First Few Months: In your initial phase, you will work closely with the General Manager, gaining insights into the hotel's operations, culture, and standards. You'll actively contribute to the overall success of the hotel while participating in strategic planning and team development. The Perks of Working for Us: Comprehensive benefits package, including health, dental, vision, and 401(k) for eligible positions. Exclusive travel discounts at our hotel partners and franchises worldwide. Participation in our Wellness program to support your overall well-being. On-demand pay opportunities for instant access to earnings between paychecks. Access to a leadership development program and diverse growth opportunities. Inclusive work culture with the chance to be part of our Culture Committee, contributing to a positive and diverse workplace environment.

Responsibilities

The Assistant General Manager will assist the General Manager in overseeing daily operations and ensuring exceptional guest experiences across departments like the front desk, housekeeping, and food services. This role also involves collaborating with department heads to optimize performance, handling guest concerns, and contributing to policy development and financial management.