JOB OVERVIEW

Join our vibrant and upscale members-only Clubhouse featuring an exclusive Upscale Dining Restaurant and Bar. The Summit Rock Clubhouse is situated amongst the rolling hills of the renowned Summit Rock golf course. We’re seeking a passionate and driven F&B leader to hire, lead, train and develop our team while maintaining exceptional customer service standards. In this role, you’ll oversee day-to-day operations of the Restaurant and Bar while assisting the General Manager in the day to day management of the Clubhouse. We can assist with off-site Housing and provide relocation assistance.

• Supports and manages the Summit Clubhouse operations while working closely with the Restaurant Manager, other Assistant Managers, and other hotel departments.
• Responsible for short and long term planning of outlet, including group accommodations and events, restaurant service, and supplies.
• Managing work schedules, training, hiring, and coaching/counseling Associates.
• Lead and coach the team towards achieving exceptional guest service and employee satisfaction results.
• Full understanding of Associate engagement with ability to lead the team.
• Ability to take the initiative to run the outlet as a free-standing entity.
• Requires flexibility of schedule, creativity, social and interpersonal skills, decision making ability, initiative and sense of urgency. These skills are required in order to address the daily items/issues which occur on a daily basis within the resort.
• Experience in customer service; resort experience preferred.
• Operate 10-key calculator by touch.
• Previous supervisory, leadership, management and coaching skills, preferred.
• Knowledge of different types of food and beverage production.
• Knowledge of different types of wine and spirits and their service.
• Knowledge of upscale dining, fine-dining or similar preferred.
• Ordering experience preferred.
• This position may involve working in a designated cigar smoking area where premium cigars are sold and served as part of the club’s offerings.

Employment Standards:

• Requires a high degree of problem-solving abilities.
• Ability to get along well with others, to demonstrate flexibility and patience, and to work as a member of a team as well as a mentor and leader.
• Excellent communication skills; basic level of computer knowledge; proficient with Microsoft Word, Excel; experience with Agilysys preferred.
• Ability to effectively schedule employees.
• Ability to inventory.
• Detail oriented and self-motivated.
• Maintain a clean, safe and environmentally responsible work environment.
• Must have a high regard for personal appearance and hygiene. Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel.

Physical & Mental Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Must have the physical strength, stamina and agility to perform the assigned duties.
• The employee must frequently lift and/or move up to 50 pounds.
• Follow all company and safety and security policies and procedures.
• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
• Report maintenance needs, accidents, injuries and unsafe work conditions to manager.
• Requires problem solving abilities.
• Maintain a clean, safe and environmentally responsible work environment.
• Must be able to interact with co-workers and have a sense of TEAM

Job Type: Full-time
Pay: $45,042.40 - $54,244.61 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In perso