JOB SUMMARY

The Assistant General Manager plays a crucial role in ensuring the smooth operation of our establishment, providing leadership and support to the team while maintaining high standards of service and food quality. This position requires a dynamic individual with a strong background in hospitality, culinary arts, and team management. The Assistant General Manager will assist in overseeing daily operations, staff training, and customer satisfaction.

QUALIFICATIONS

• Proven experience in a supervisory role within the restaurant or hospitality industry.
• Strong culinary experience with knowledge of food preparation, cooking techniques, and food production processes.
• Excellent leadership skills with the ability to manage a diverse team effectively.
• Familiarity with food safety standards and best practices in kitchen operations.
• Previous experience in serving or barista roles is advantageous.
• Exceptional communication skills, both verbal and written.
• Ability to work under pressure in a fast-paced environment while maintaining attention to detail.
• A passion for hospitality and delivering outstanding customer service.
  Job Types: Full-time, Permanent
  Pay: From £32,000.00 per year

Benefits:

• Discounted or free food
• Employee discount
• Free parking
• On-site parking
• Profit sharing

Ability to commute/relocate:

• Thurso KW14 7XY: reliably commute or plan to relocate before starting work (required)

Experience:

• Hospitality management: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

• Supervise and manage daily operations within the restaurant or hotel environment.
• Ensure compliance with food safety regulations and maintain high standards of cleanliness.
• Assist in food preparation and cooking, ensuring quality and presentation meet company standards.
• Lead and motivate the team to deliver exceptional service to guests.
• Train new staff members on food production techniques, serving methods, and hospitality best practices.
• Manage inventory levels, placing orders as necessary to ensure adequate stock.
• Collaborate with the General Manager to develop strategies for improving service efficiency and customer satisfaction.
• Handle guest inquiries and complaints professionally to ensure a positive dining experience.
• Maintain records of food safety checks and kitchen operations.