Assistant General Manager at Napa on Providence

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

25 May, 26

Salary

0.0

Posted On

24 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Hospitality, Team Development, Scheduling, Performance Evaluation, Discipline, Kitchen Collaboration, Labor Monitoring, Financial Tracking, Sales Promotion, Policy Maintenance, Supervisory Skills, Organizational Skills, Communication, Tech-Savvy, ServSafe

Industry

Hospitality

Description

Description Lead the Team Where Wine Meets Flavor! We’re Napa—your friendly neighborhood restaurant with a big love for wine and seriously good food. Locally owned and operated with four locations (two in Charlotte, one in Fort Mill, and one in Raleigh), we bring a slice of Napa Valley right to the Carolinas. Our vibe? Good food, great wine, and no late-night chaos. You’ll rarely be stuck after midnight, and every location has free onsite parking (because we know life’s too short for parking headaches). We’re looking for an Assistant General Manager who’s ready to lead with passion, hospitality, and a love for creating memorable experiences. Our Culture At Napa, we believe in hospitality without the fuss. We’re all about creating a warm, welcoming environment for guests and team members alike. Our kitchens are scratch-made, our wine list is curated with care, and our people are the heart of everything we do. We value: Teamwork – We succeed together, not alone Growth – We invest in training and development so you can build a career, not just a job Balance – Rare late nights, flexible schedules, and a supportive environment Passion – For food, wine, and creating experiences that make people smile What You’ll Do Plan and organize daily activities related to restaurant operations Lead with gracious hospitality for both guests and team members Hire, train, and develop top-notch talent Oversee schedules and keep the team on track Conduct timely, constructive performance evaluations Handle discipline and terminations when necessary, always with professionalism Partner with the kitchen leadership to ensure seamless operations Monitor labor needs and adjust daily to meet service standards Track performance and financial data to hit monthly goals Collaborate on sales promotions and events Maintain and update standards and policies Jump in where needed because that’s what great leaders do What We’re Looking For Strong leadership and supervisory skills Solid restaurant management experience Ability to interpret financial data and set sales goals Excellent organizational skills and attention to detail Great communication skills written and verbal Tech-savvy with Microsoft Office or similar tools Requirements Education and Experience: Bachelor’s degree in Hospitality Management or Business Management preferred Certification through ServSafe Five years of related experience required. Physical Requirements: Prolonged periods standing and walking Must be able to access and navigate the restaurant Must be able to lift 15 pounds at a time.

Responsibilities

The Assistant General Manager will be responsible for planning and organizing daily restaurant operations, leading with gracious hospitality, and overseeing talent management including hiring, training, and performance evaluations. This role also requires partnering with kitchen leadership, monitoring labor needs, tracking financial performance, and collaborating on sales events.