We are looking for an experienced, hands on General Manager to join our fantastic team in our newest opening . The Venue is a cosy pub with a restaurant area with a brilliant opportunity to create something for the community. The business will have elements from Food, Great Craft beers, Cocktails, Late license (entertainment) and of course a twist on your normal Pub Grub with the added bonus of a tapas style bar menu.
The role involves the day-to-day running of all aspects of the pub focusing on
a clear plan for the future in order to be able to get the best results, working with the team, to create higher turnover, better margins and customer service that is second to none.
This is a great opportunity for a high calibre manager who has experience of managing a busy restaurant or destination gastropub with quality fresh food offer who would like to take a brilliant site and team to the next level.

• Creating a clear strategy on how you would like the business to run and a plan on implementation.
• Understanding your guests and what they need.
• Driving sales through events and marketing.
• Developing a flow of the week, including day to day duties, weekly management meetings, cleaning schedules and making sure your team understands their roles and responsibilities and that time is made for them to complete their duties.
• Making sure the building is operational, maintenance is complete and actioned quickly and that the pub looks welcoming at all times.
• Responsible for all facets of P&L including consumables, wet and dry stocks, maintenance costs and wages.
• Analysing and reporting figures to Operations, owners and management.
• Delivery of high standards of service at all times ensuring, staff are trained and motivated to deliver effective service. Acting swiftly to ensure all issues are corrected and addressed before they create larger problems.
• Be customer facing (the face of the company!) at all times ensuring guests are welcome and looked after.
• Opening and Closing to the sites specifications and maintaining related documentation.
• Licensing and Health & Safety compliance and records.
• Financial reconciliation and EOD/EOW financial reporting to owners and management.
• Product quality control. - making sure food and drinks are the best they can be and feeding information back to staff and kitchen regularly to encourage improvements.
• Booking & event management including customer relations and complaints for all large events.
• Handling of HR & disciplinary issues & due process