Assistant General Manager of Golf at Five Iron Golf NYC LLC

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

74500.0

Posted On

06 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Golf operations management, Hospitality management, Customer service, Golf simulator technology, Sales target achievement, Team leadership, Communication, Time management, Organization, Food and beverage service, Community engagement, Health and safety compliance, Event planning, Problem solving, Attention to detail

Industry

Entertainment Providers

Description

Description Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. We are seeking a Assistant General Manager of Golf. This individual assists the General Manager of Golf in overseeing and managing golf operations at the location, and is dedicated to delivering exceptional service and genuine hospitality. The Assistant General Manager of Golf is charismatic, people-oriented, gets to know Guests on a first-name basis, and is able to develop a proficiency at using our equipment, including our golf simulators. The Head Golf Attendant reports directly to the General Manager of Golf. Responsibilities include the following: Assist the General Manager of Golf to carry out duties managing facility Provide above-and-beyond service to Guests with a friendly face Present to open the location in the mornings and weekends to facilitate golf operations Proficiency in golf simulator technology; Adhere to quality control processes to ensure all simulators are maintained Build relationships within the community, foster loyalty with customers, and encourage repeat business through proactive engagement. Maintain and organize golf bag storage and all golf equipment Maintain up-to-date knowledge of all of our products and business lines and work alongside the Director of Golf to hit quarterly sales targets Build the membership community through member events, outings, and engage in local reciprocity efforts with state/regional golf associations and courses. Display attention to detail by actively checking in with Guests throughout their booking Maintain up-to-date knowledge of food and beverage offerings; ability to deliver premium food and beverage service, including taking orders and timely delivering items Take pride in ensuring guests' enjoyment by actively checking in with guests throughout their booking to ensure satisfaction and promptly address any concerns Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness Verify guests' legal drinking age Required Qualifications: Passion for the game of golf Hospitality, hotel or golf course/club, or sports management experience preferred Exemplary communication, time management and organization skills Upbeat energy and enthusiasm and a positive attitude Ability to think on your feet and manage customer expectations Ability to work in a fast paced environment Availability to be present in the space primarily mornings/afternoons, including weekends/holidays Ability to stand, walk and bend for long periods of time and maneuver up and down stairs Benefits (*applies to full-time employees): Health, Dental, and Vision insurance* Short-Term Disability* Accident and Critical Illness Insurance* 401(k) * Meals while working are included for free Job Type: Full Time, Non-Exempt HourlyTip- Eligible Pay: $66,300 -Bonus Eligible ($74,500 / yr expected compensation) Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.

Responsibilities

The Assistant General Manager of Golf assists in overseeing daily facility operations, managing golf simulators, and ensuring exceptional guest service. They are also responsible for driving sales targets, building community relationships, and maintaining high standards for food and beverage service.