Assistant General Manager

at  PharmaCann

PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry.
The Assistant General Manager directly manages the FOH and BOH Managers and is accountable for all aspects of managing a single retail store (as well as all other projects/duties as assigned). This position reports directly to the General Manager and is responsible for developing a high-performing team that consistently delivers top-line sales growth. This leader drives the business through a focus on Front of House (customer service, sales training, product knowledge, loyalty, and leadership development), product (visual presentation, product performance, and promotions), and Back of House (receiving orders, policy and procedures, expense control, compliance, and loss prevention). This position requires a passion for process excellence, a drive for results, and the ability to lead and influence. The Assistant General Manager is responsible for overseeing the financial success of the store and is accountable to P&L results. The Assistant General Manager is responsible for responding to business needs and strategizing around business trends in order to drive profitable top-line sales growth. The Assistant General Manager must also have experience in assessing, recruiting and screening talent. In partnership with the General Manager, the Assistant General Manager is responsible for all aspects of the business.

QUALIFICATIONS & COMPETENCIES

• Minimum 21 years of age
• Bachelor’s degree in business or operations management or a related field preferred.
• 3+ years of managerial experience in a high-volume retail-based industry with a customer-centric approach is preferred
• 2+ years PharmaCann management experience will be considered
• Demonstrated ability to achieve store selling goals and metrics
• Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
• Comfortable and confident making decisions and mediating conflict within a team environment
• Utilize cross-functional business partners to support business needs
• Ability to address complex issues and allocate time to execute multiple tasks and changing priorities
• Exceptional interpersonal communication (both written and verbal) and customer service skills
• Ability to identify top talent and train/develop/retain great people
• Proficient in windows - based software such as Excel, Word and Outlook
• Valid driver’s license and ability to successfully pass a Motor Vehicle Record background check