COMPANY OVERVIEW

Goldfish Swim School is a franchise company dedicated to providing swim lessons and water safety instruction for children aged four months to 12 years. Our mission is to create a safe and fun learning environment while expanding our franchise opportunities across North America.

SUMMARY

We are seeking an Assistant General Manager to join our team at Goldfish Swim School. Located in Alexandria, Virginia, this role is essential in supporting our mission to teach children water safety while ensuring a positive experience for families. The Assistant General Manager will play a pivotal role in the daily operations of the school.

• Directs and controls the daily operations to ensure the school is runs according to GSS standard operating procedures.
• Helps the General Manager and department managers fulfill the daily tasks.
• Manages the staff of GSS to ensure high productivity, excellent performance, and positive employee satisfaction.
• Gains knowledge and experience in all technology platforms to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
• Gains a high level of knowledge and experience in the GSS pool operations to ensure understanding and satisfaction of Goldfish members.
• Gains a high level of knowledge and experience in the GSS pump room operations necessary to maintain a safe and sanitary swim environment and troubleshoot as necessary.
• Interacts with the Deck Supervisors, Golden Teachers, and wet side staff on issues related to class scheduling, student progress, customer service and employee performance and training.
• Trains, oversees and provides ongoing development of the aquatics department to provide superior swim instruction to the students of GSS.
• Provides sales and marketing training to all qualified sales staff.
• Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.
• Trains and oversees birthday party staff to ensure that the GSS standard operating procedures are being maintained.
• Initiates and oversees workplace culture and employee interaction. Maintain a high level of employee satisfaction.
• Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility, and trains all current staff on the GSS EAP.
  Education/Experience: High school diploma or GED is required. Experience as a certified lifeguard, youth sports instructor/coach, camp counselor, and/or childcare provider required. Two or more years as a swimming instructor is preferred. Minimum experience of 6 months to 1 year in leadership role.
  Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.
  Certificates and Licenses: Lifeguard, CPR, First Aid, and AED required. Certified Pool Operator certification and Lifeguard Instructor certification highly recommended.
  Call-To-ActionIf you are passionate about making a difference in children’s lives through water safety education, we invite you to dive into this opportunity with us at Goldfish Swim School!
  NOTE: The information within this posting is not all-inclusive and may be subject to change.
  Job Type: Full-time
  Pay: $20.00 - $22.00 per hour
  Expected hours: 35 – 40 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance

Work Location: In perso