Assistant General Manager at Resolute Road Hospitality

Lehi, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Oct, 26

Salary

0.0

Posted On

15 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hotel Operations, Financial Management, Labor Analysis, Revenue Strategies, Sales Processes, Microsoft Office, Property Management Systems, Team Leadership, Coaching and Mentoring, Problem Solving, Decision Making, Organizational Skills, Communication, Employee Relations, Guest Satisfaction, Strategic Planning

Industry

Hospitality

Description

Description The SpringHill by Marriott located in Lehi is looking to add to our hospitality family!?This beautiful hotel is located perfectly at Thanksgiving Point where you are within walking distance of incredible museums, gardens, and shopping centers. We are looking for a warm and passionate individual to come join our exciting workplace. If this sounds like you apply now! Summary At Resolute Road Hospitality, we’re redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values - Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences. Benefits Travel Perks Optional Daily Pay Health/Life Insurance 401(k) Paid Time Off Dental/Vision Employee Assistance Program Referral Program Your Role As the Assistant General Manager, you’ll help lead daily operations with a focus on guest satisfaction, team development, and operational excellence. You’ll support the General Manager in driving results, fostering a collaborative culture, and ensuring smooth execution across departments. This role is ideal for someone who leads with Integrity, thrives on being Better Every Day, and believes we are Stronger Together. What You’ll Do Oversee daily operations of housekeeping, maintenance, sales, and front desk departments Ensure compliance with brand standards while maintaining Resolute Road Hospitality’s unique culture Lead with integrity, empathy, and accountability Build a culture of service excellence, teamwork, and empowerment Partner with the General Manager to set and communicate clear goals and expectations Lead by example to create a workplace where team members feel appreciated and inspired Monitor and optimize property performance metrics, including labor and expense controls Support strategic business plans to drive revenue, profitability, and guest satisfaction Engage with clients and community partners to support sales and marketing efforts Recruit, hire, and train top talent with a focus on culture fit and growth potential Conduct regular department meetings to align teams and celebrate successes Motivate and retain team members through recognition and development Manage employee relations with fairness and a solution-focused mindset Respond to guest and employee feedback with professionalism and care Be visible and engaged with guests to build relationships and ensure memorable experiences Perform other duties and projects as Knowledge, Skills & Abilities Deep understanding of hotel operations and hospitality trends Proficiency in labor analysis, financial management, and revenue strategies Strong knowledge of sales processes and market dynamics Advanced communication, organizational, and decision-making skills Proficiency in Microsoft Office and property management systems Experience with brand systems preferred Ability to coach, mentor, and hold teams accountable Strong problem-solving mindset and adaptability Education & Experience Associate degree in Hospitality Management, Business Administration, or related field Minimum 2 years of leadership experience in hospitality Previous hotel brand experience is a plus Additional Information Consistent attendance and adherence to Resolute Road Hospitality’s standards are critical to success in this role. This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, and skills required. Duties may evolve based on organizational needs. E-Verify Resolute Road Hospitality utilizes E-Verify for all employment authorization verification. Requirements 119RRHSLCLE

Responsibilities

Lead daily hotel operations across housekeeping, maintenance, sales, and front desk departments to ensure brand compliance and guest satisfaction. Support the General Manager in driving revenue, managing labor and expense controls, and fostering a collaborative team culture.