Assistant General Manager - V&A Museum at BaxterStorey Ireland Ltd

Greater London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

28 Sep, 26

Salary

46000.0

Posted On

30 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Client Relationship Management, Customer Experience, Budgeting, Forecasting, Cost Control, Coaching, Training, Food Safety, Health & Safety, Financial Awareness, Commercial Awareness, High-Volume Operations

Industry

Food and Beverage Services

Description

Company Description When we founded Benugo 28 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction. Find out more about us at www.benugo.com Job Description We are looking for an experienced Assistant General Manager to join the team at the V&A Museum. Located in South Kensington, the V&A Museum is one of the world’s leading museums of art, design, and culture, welcoming visitors from around the globe. Across the museum, our cafés offer relaxed and inviting spaces for guests to pause and enjoy great food and drink during their visit. From freshly made coffee and light bites to wholesome lunches and sweet treats, our cafés are a key part of the V&A visitor experience. We pride ourselves on delivering excellent service, quality offerings, and a warm, welcoming atmosphere throughout. We Offer: Rate: £43,000 - £46,000 pa (depending on experience) Shifts: 5 days out of 7 Contract: Full Time About the Assistant General Manager role: Support the daily operation of the site alongside the General Manager Help lead and structure the team to deliver high product and service standards Build and maintain strong client relationships through regular communication Ensure an excellent customer experience across front and back of house Support initiatives to improve sales and service performance Assist with budgeting, forecasting, and cost control Support team performance through coaching, training, and feedback Ensure all Food Safety and Health & Safety standards are met The Ideal Candidate: An experienced Assistant General Manager or strong Deputy Manager Background in high‑volume and/or multi‑site operations preferred Confident communicator who motivates and engages teams Strong financial and commercial awareness A passion for food is a plus! Additional Information Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including: Free lunch on shift Free tea and coffee at any Benugo location A monthly allowance to use at any Benugo location Competitive rate Life Assurance Enhanced maternity and paternity leave pay for when your family is growing Company sick leave Company annual leave Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients Employee discounts at several retailers (via Perkbox app) & fitness providers Access to our Employee Assistance Programme & our trained Mental Health First Aiders If this sounds like the role for you, apply now! INDVIP Employment Type: Perm.

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Responsibilities

Support the General Manager in daily site operations to ensure high product and service standards. Manage team performance through coaching and maintain strong client relationships while overseeing financial controls and safety standards.