ASSISTANT GENERAL MANAGER at Wally s Operating Company LLC

Pontiac, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

80000.0

Posted On

04 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail management, Food service management, Team leadership, Operational standards, Guest service, Conflict resolution, Staff training, Coaching, Inventory management, Safety compliance, Asset protection, Problem solving, Communication, Time management, Decision making

Industry

Retail

Description

ASSISTANT STORE MANAGER Leadership Role at Wally’s | Bonus Eligible | Full Benefits Wally’s is seeking a strong, hands-on Assistant Store Manager to help lead daily operations in our high-volume retail and food service environment. This role plays a key part in ensuring operational standards, guest service expectations, and team performance are consistently executed across all areas of the store. Assistant Store Managers serve as Manager on Duty, helping guide the team through busy shifts while maintaining the speed, cleanliness, and organization that Wally’s guests expect. This role requires a leader who is comfortable working on the floor, supporting multiple departments, and stepping in quickly when situations require leadership. If you enjoy leading teams, solving problems in real time, and helping people perform at their best, this is an opportunity to grow your leadership career with Wally’s. COMPENSATION & BENEFITS AT WALLY’S Quarterly performance bonus opportunity 401(k) with 5% company match Company-paid medical plan option Dental and Vision coverage Company-paid Life Insurance Short-Term & Long-Term Disability AD&D coverage Paid Time Off (PTO) Health Savings Account (HSA) Flexible Spending Account (FSA) WHAT YOU’LL OWN AT WALLY’S Assistant Store Managers help ensure that every shift runs smoothly and that operational standards remain consistent across the store. You will work alongside the team, providing direction, adjusting priorities during busy periods, and ensuring the store remains clean, stocked, organized, and guest-ready. This role also involves stepping into guest situations when concerns arise, supporting team members during difficult interactions, and reinforcing the service culture that defines Wally’s guest experience. You will work closely with the Store Manager to strengthen team performance through coaching, accountability, and training. Assistant Store Managers help develop Leads and team members while maintaining clear expectations and consistent follow-through. Strong operational awareness is essential in this role. Assistant Store Managers help monitor safety practices, protect company assets, and ensure compliance with company policies and regulatory requirements. WHAT WE’RE LOOKING FOR We are seeking a leader with experience in retail, convenience, hospitality, or food service management who is comfortable working in a fast-paced environment and leading teams during high-volume operations. The ideal candidate is confident on the floor, communicates clearly with team members, and maintains strong operational discipline while building a positive and respectful team culture. Successful Assistant Store Managers are organized, decisive, and able to balance guest service, team leadership, and operational execution during demanding shifts. This role requires flexibility to support store operations, including availability during peak business periods such as weekends and holidays. PHYSICAL REQUIREMENTS Extended periods of standing and walking throughout Wally’s retail and food service areas Ability to lift up to 25 lbs regularly and up to 50 lbs occasionally Ability to perform essential job functions with or without reasonable accommodation WHY THIS ROLE MATTERS AT WALLY’S Assistant Store Managers play a critical role in maintaining the standards that make Wally’s successful. Strong leadership during daily operations ensures that guests receive exceptional service while teams operate efficiently and confidently. This role helps drive store performance, support team development, and protect the culture of Aggressive Hospitality that defines the Wally’s brand. If you are ready to lead from the floor, develop strong teams, and contribute to Wally’s continued growth, we encourage you to apply. FIRST SHIFT 6 AM - 2 PM SECOND SHIFT 2 PM - 10 PM 40+ HOURS

Responsibilities

The Assistant Store Manager oversees daily operations, ensuring high standards of cleanliness, organization, and guest service are maintained. They also lead and develop team members through coaching, training, and providing direction during busy shifts.