The Assistant General Manager works with the management team to ensure team members create a great customer experience and achieve a profitable store location. The Assistant General Manager will be responsible for the day-to-day running of the store, including inventory controls, food costs, labor costs, gross profit, and reporting alongside and in the absence of the Manager.

As an Assistant General Manager, you will be ready to help with a variety of duties, working on the front lines to ensure a great working environment for our restaurant team members and excellent service for our customers.

• Assists in organizing and overseeing the business and schedules
• Ensures cash management is accurate and processed regularly, reports are delivered as per company policies
• Ensure restaurant standards are consistently improved in terms of housekeeping, merchandising, presentation, and service
• Lead communication meetings with manager and team to ensure all plans are carried out
• Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships
• Ensures inventory data is correct by performing spot inventory counts and checks
• Ensures that the restaurant always looks clean, inviting, and adheres to brand standards
• Support the Store Manager to achieve Gross Profit Margin, Net Margin and Sales Targets
• Performs other related duties as assigned