Assistant Golf Shop Manager at Erin Hills Golf Course LLC

Hartford, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Training, Guest Satisfaction, Problem Solving, Inventory Management, POS System, Communication, Teamwork, Organization, Physical Dexterity, Customer Service, Scheduling, Merchandising, Staff Management, Event Coordination, Time Management, Attention to Detail

Industry

Recreational Facilities

Description

Description I. Position Assistant Golf Shop Manager Classification Full-Time Extended Seasonal, Salaried, Exempt Reports toHospitality Manager Duties / Responsibilities Training Assist in training new staff members on required job standards, department procedures, policies, and POS system. Develop new training procedures and processes for lodging & golf operations; Implement on-going training for existing staff, weekly staff messaging, monthly staff meetings and working with staff who needs additional training. Work closely with MIT's to help with issues you notice & problems you had when working in their position Work as MOD Anticipate guests' needs and respond promptly. Resolve guest complaints, ensuring guest satisfaction Monitor the status of daily and overnight guest check-in/Check-out Ensure hotel folios are charged correctly and accurately before Check-out Work with housekeeping managers on room status cleanliness & availability Work with outside service managers to ensure golf bags and luggage are moved correctly Work with caddie managers on ad-hoc caddie requests to ensure guest satisfaction Ensure all daily golf is checked-in and accounted for Ensure all closing duties for staff are completed before staff departs for the day Work with reservationists to ensure accurate bookings and information for overnight/daily guests Continuously review Google Docs to ensure accuracy Ensure event & transportation items are charged accurately Assist in hiring and scheduling of Night Porters and Golf Shop Attendants Manage Venue Facility and Supplies: Monitor and maintain cleanliness and organization of all assigned work areas. Oversee distribution of work and side duties. Monitor supply levels and communicate what needs to be ordered and when Merchandise Assist with monthly inventory. Assist merchandise team with receiving, tagging, restocking, and maintain merchandise displays as needed. Ensure Golf Shop Attendants are completing their duties while assisting keeping the shop organized by continual folding and restocking. Requirements Qualifications Apply physical dexterity with some bending, stretching, reaching grabbing, holding and carrying Previous golf management software and operating a POS system preferred. Be able to lift 50 lbs. daily Ability to stand for long periods of time The ability to stand up to 8 hours a day The ability to work productively at a desk/computer for 8 hours a day. Schedule Seasonal Position, Estimated 45-55 hours/week, with average 6 days per week. April - October 2025

Responsibilities

The Assistant Golf Shop Manager is responsible for training new staff, ensuring guest satisfaction, and managing daily operations of the golf shop. This includes overseeing inventory, coordinating with various departments, and maintaining cleanliness and organization.