Assistant Grocery Manager at Willimantic Food Co-op

Willimantic, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Mar, 26

Salary

0.0

Posted On

19 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Inventory Management, Supervision, Training, Problem Solving, Attention to Detail, Organizational Skills, Team Leadership, Communication, Natural Foods Knowledge, Retail Experience, Conflict Resolution, Scheduling, Health and Safety Standards, Product Quality, Merchandising

Industry

Retail Groceries

Description

Description The Assistant Grocery Manager supports the Grocery Manager in overseeing daily operations of the grocery department, ensuring product quality, excellent customer service, and efficient inventory management. This role is critical in helping the co-op meet sales goals, reduce shrink, and maintain the cooperative’s mission and values. KEY RESPONSIBILITIES Support daily operations of the grocery department, including ordering, receiving, stocking, rotation, and merchandising. Help manage inventory levels to meet demand while minimizing waste and spoilage. Supervise and train grocery staff in collaboration with the Grocery Manager. Provide excellent customer service; address customer inquiries and resolve concerns promptly and professionally. Endure proper signage, labeling, and pricing of products Monitor cleanliness and organization of grocery areas; uphold health and safety standards. Step in for the Grocery Manager during absences, maintaining department leadership and communication. Assist with scheduling, performance reviews, and coaching of grocery staff. Collaborate with other departments to support co-op-wide initiatives and promotions. Stay current with co-op product standards, including prioritizing local, organic, fair trade, and sustainable options. Requirements Experience serving the public. Familiarity with different types of produce, their characteristics, and peak seasons. 3-5 years of retail cashiering 1-2 years of supervisory experience – hiring, training, evaluating Ability to lead by example and support a team Demonstrated ability to solve interpersonal conflicts Handling challenging customer interactions Experience serving the public. Familiarity with natural foods. Ability to project friendly, outgoing personality Ability to handle multiple demands. Organized, attention to detail. Willingness and ability to learn and grow to meet the changing requirements of the job. Regular, predictable attendance. Self-motivated; ability to work independently.

Responsibilities

The Assistant Grocery Manager supports the Grocery Manager in overseeing daily operations of the grocery department. Key tasks include managing inventory, supervising staff, and ensuring excellent customer service.