Assistant Hospitality Operations Manager - Kia Oval at Compass Group
London SE11 5SS, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

13 Jun, 25

Salary

0.0

Posted On

13 Mar, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Operational Improvement, Service Standards, Budget Management, Financial Oversight, Training, Stakeholder Management, Safety Compliance

Industry

Hospitality

Description

WHO WE ARE:

Levy is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.
We are culinary champions – it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.
Focused on ‘doing the right thing’ for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.
We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

Responsibilities
  • Service Excellence: Assist in delivering exceptional service standards to meet and exceed department targets.
  • Stakeholder Management: Coordinate with internal teams, including Sales, Logistics, and Event Managers, to ensure smooth event execution.
  • Event Support: Provide variable event managers with necessary event details, advice, and motivation to ensure high-quality delivery.
  • Budget Management: Oversee and manage specific hospitality budgets assigned by the Head of Hospitality Operations.
  • Operational Improvement: Continuously seek opportunities to enhance the guest experience and drive financial and operational efficiencies.
  • Health & Safety Compliance: Support and maintain health & safety compliance, ensuring that training is up to date.
  • Financial Oversight: Assist in managing budgets, identifying cost-saving measures, and exploring new revenue opportunities.
  • Client Relations & Business Growth: Maintain strong client relationships, handle customer feedback, and contribute to the development of high-end hospitality experiences
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